Category: Change

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365 Coaching Tips: here’s to 52, 53 and 54

February 21st Coaching Tip: Recovery.

Some days, one needs recovery. After having two consecutive nights of less sleep than what I like to get, I decided to “recover” today. My exercise today included just a one-mile of fast walking; then I took a nap in the late afternoon by the pool and finished the evening with three short strolls before laying it down early. Even with my work today, I took a few less coaching calls, and I didn’t jam in things today due to my focus on my priority: recovery. I was still productive and ate balanced, just made the decision to turn down the dial a bit and recover. Prioritize yourself: you are your most valuable asset. Allow recovery.

February 22nd Coaching Tip: Text Real Quick.

If you’re trying to get ahold of someone, give them a quick text and simply ask, “are you free for 10 minutes?” or “is this a good time?” or “when do you have a solid 20-30 minutes? Need to run something by you.” Research indicates that a high percentage of our texts get answered in seven minutes or less. Seven minutes. If you want to connect with someone, give them a text, arrange a time, and then be ready to share your idea/question when you do get that time scheduled. It doesn’t work for everything or everyone, but for many, simply text real quick.

February 23rd Coaching Tip: Sunday Funday.

Sometimes, one just needs a beach chair and a sunset. And that’s exactly what we did today. We took it easy, enjoyed some “church time” at home, watched and listened to some relaxing geography and animal shows, did our workouts, ate well and prepped some meals for the week. But the quiet time and the beauty of southwest coast of FL was calling our names. We threw a couple beach chairs in the car, grabbed a couple sweatshirts and some water, then drove to the beach. Heck, we even squeezed our convertible into a partial parking spot, and it worked. We just sat there for an hour and simply enjoyed all that the good Lord created. It was a wonderful way to end our Sunday Funday.

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365 Coaching Tips: 40, 41 and 42

February 9th Coaching Tip: Set High Standards.

Yesterday, I witnessed an uncomfortable moment. During a college softball game, the batter laid down a bunt, and then slowly ran towards first base, almost turned out of the baseline. It appeared to everyone at the game that the batter had already told herself that she would be thrown out and had convinced herself not to run fast to first base. Meanwhile, the defense/3rd baseman mishandled the bunt and had an errant throw to first base. Frustration sat in quickly by the batter’s teammates, as they screamed at her for not running hard to first base. And then the uncomfortable moment really happened: the head coach, standing in the 3rd base coaching box, shouted across the field to her team’s dugout, and said, “Stop…stop screaming at her (the batter). Seniors, you set the culture, step up and don’t allow this lazy culture to sneak in.” The entire crowd was in a bit of shock.

However, it worked. The next inning, these same gals went out and got hits, loaded the bases, and then a senior hit a triple that knocked in 2 more runs. That’s responding to an uncomfortable moment, by the seniors. The seniors did know the standards and responded to the accountability that the coach called out. What makes this special is that there was a high standard that was set, and the seniors quickly realized that they were the problem, and they fixed it immediately. Set high standards.

February 10th Coaching Tip: Clarify Goals.

As we are now in the 10th day of the 2nd month of the new year, recommend that it’s a great time to ask your colleagues and teammates IF they have 100% clarity on the goals. If they do have clarity, have them state what are the goals and their roles in making those goals happen. If they do NOT have clarity, then help them gain clarity. For example, ask what else do they need to understand, repeat what the goals were, ask them to rephrase how those goals impact them in their role, etc.

To help improve employee engagement, clarify goals and roles. Today, I realized that I don’t have to do three things that I did in 2024. This give me more time and mindspace to work on coaching and speaking. I’m thrilled, as I was not aware of these changes…because they had not been communicated until today. Now I can truly focus my time on these new, fewer high priority goals, Clarify goals.

February 11th Coaching Tip: Say What?

Every now and then, we hear things and roll it around in our head for a few, and then say, “Say What?” It happened to me today. Overnight, I had received a couple emails about an important and urgent situation that just didn’t make complete sense. Then we found out more info, and yet more info. Recommend that if you are saying to yourself, “say what?”, dig in, find out more info, set up some quick meetings/conference calls with people who are aware of the situation to gain their insights, all in an effort to understand. This deliberate action of learning more will help you move on from “say what?” to “ok, now I understand.” In my coaching work, sometimes we see teammates become overwhelmed or frozen, and then they don’t do anything. Seek to understand when others are looking at you awkwardly, stunned with silence, or have no input. Help them move on from, “say what?”

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365 Coaching Tips: Here’s to 25, 26 and 27

January 25th Coaching Tip: Leadership Matters.

In many of my coaching sessions lately, leaders are frustrated with employees and teammates who leave their teams, and some of these leaders also claim that there’s no talent out there to replace them. As we dig into what happened and what drove the teammate to depart the team, rarely does the leader indicate that it was him/her. It’s usually something like the teammate left for more money, they had a baby, they are relocating, they, they, they. It’s my responsibility, as a coach, to ask compelling questions. For example, “what did you learn from this? what do you own in this? how were you developing this teammate? how are you attracting talent to be ready for teammate exits? ”

Leadership is hard, Leadership really matters to those who follow you. I’d encourage you to ask the questions: How are you investing in yourself, especially if you lead others? What are you reading, and then implementing? Who is a leader that is mentoring you or could mentor you? Are you a good boss, and how do you know that you’re a good boss? Are you easy to follow? Do you truly connect with your teammates? Do you micromanage or coach, develop and empower?” Leadership matters, and if you master it, teammates will stay and be loyal.

January 26th Coaching Tip: Fundamentals Matter.

Today I watched a college basketball team come back, score 5 points in the last 23 seconds, and win a game on the road in a loud environment. I also watched a team lose the game, who gave up 5 points in the last 23 seconds. This losing team had a lack of clarity on clock management, who should be fouled and when, who should not be left open, who to throw the ball to, how to score with less than 5 seconds in the game and down by 1 point. Whether it is basketball or going to a networking event or driving a car, execute on fundamentals. Networking event: set a goal of meeting new people, ask questions and truly listen, then remember it is not about how much food you can eat. Driving a car: drive defensively, stay to the right if you’re going slower, look left then right and then left again before proceeding thru a stop sign or green light. Fundamentals matter. By not looking left to see oncoming traffic before proceeding into an intersection can potentially kill you. Contrast that with taking 1-2 seconds and clearly knowing that no one is coming at you.

January 27th Coaching Tip: Stay Sharp.

Today, the stock market was impacted by one announcement in the artificial intelligence (AI) space. According to news reports, one company lost over $600 billion in value in one day. By the next day, $200 billion had already been reinvested back into this company. With these type of swings, some may say to just ignore it, keep your head in the sand, etc. However, recommend that you stay somewhat aware, stay sharp on what’s happening around you and what’s impacting the business world. Why? As we age, it’s common for me to hear our seniors say, “I’m a dinosaur. I’m not very techy.” Dinosaurs died and are gone. Tech is here and not going away. Stay relevant, embrace what is happening in the world around you. That doesn’t mean you have to agree with everything, but be aware and stay sharp. In your kitchen, dull knives need sharpened from time to time…or they just stay dull and go unused. Keep ’em sharp!

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365 Coaching Tips: here’s 16, 17 & 18

January 16 Coaching Tip: Clear Goals. In coaching a few teams in the last couple days, it was very evident to me that the team nor its leaders had any clear goals. In asking questions like, “what are you most pleased with from your work in 2024? where are you headed in 2025? And what will you do the same and also different in 2025?”, it really helped the teams figure out their goals. It also helped that we had plenty of time and were not rushed, so that we could really discuss and prioritize the goals. Truly asking questions, listening to their responses, giving time for all to speak, allowed for well understood goals that were much more cohesive and focused than the beginning of the coaching sessions. As we wrapped up, their three main goals started with the number eight: 80%, $800,000, and $80mil. I was so delighted that they were ready to meet again and continuously throughout 2025 to share their progress on their results. We went from having no goals to identifying well understood goals, and sensed a strong commitment to achieve them; this made me smile. Get clarity on your goals, whether personally or professionally.

January 17 Coaching Tip: Set Expectations. Since November, I’ve been working with new contractors to help me with a significant farmhouse remodel. New general and sub contractors, new interior designer, and a new architect are all helping me do this, as I’m in Florida working. In meeting with all of them, I’m clearly letting them know my expectations of what I want and need from them, as we remodel a nearly 100 year old home. For example, this home is old, and I want to honor it’s 1930’s farmhouse legacy with some new yet timeless touches. I also want 1930’s crooked floors and ceilings to be straight and level, for fashion, functionality and also safety. I want it to be clean, safe, and dry, and get the water draining away from the home. I want it to be thoughtful and functional, with what we defined as A- workmanship. It does not have to be perfect A+ work, but it must be better than B or B+ work. This clarity has really helped my new colleagues/contractors as we all make decisions together. If others around you don’t understand what you need or are expecting, it might be wise to look in the mirror. Set expectations and reinforce them regularly. And reward/recognize when those around you when they absolutely nail them!

January 18th Coaching Tip: Embrace Tools. Over the last couple years, many of my coaching sessions have been about capacity. For example, I very frequently hear comments like, “we are overwhelmed, we are busy, we need more people, we don’t have time, etc.” As I ask more questions about capacity, many times I have found that tools are not being utilized enough, even though some tools/IT/processes/support have already been paid for. I use this example regularly: “who still calls the taxicab service, reserves a car, hopes that the taxi comes on time to the proper address, the driver is pleasant, the car is clean and safe, and you arrive at your destination on time?” Few still do this, very few. Most are utilizing their cell phone to arrange a ride (with Lyft or Uber), and it can be done within seconds, with complete transparency, and the payment is automated and more secure. When I use this example, all of the sudden, the brains in the room start cranking…”what can we use to improve our capacity? what should we stop doing? what must we continue? what do we need to learn and be trained on to implement quickly?” Within 5-10 minutes, we can quickly identify a number of tools or processes that should be implemented immediately to gain capacity. That metaphor of, “I’m busy sawing, don’t have time to sharpen my saw…” is at play in numerous coaching sessions. Take some time and figure out how to embrace new tools, and utilize the ones that are and have been available.

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365 Coaching Tips: Now on day 7, 8 & 9

It takes commitment and consistent execution to implement a new habit, and I’m really liking this new habit of identifying a coaching tip (or trend) daily. We have made the first hurdle of a new habit, and that’s doing it intentionally for at least one week.

January 7 Coaching Tip: Be Specific. With the new year beginning and my coaching work is now ramping up, a number of my coaching sessions have been focused on “I want to grow my business.” I simply ask, “can you be more specific?” That’s when it can get quiet. The silence spurs more questions. Ultimately, these type of questions get asked: “how will you grow”, “how will you spend your time differently”, “who are you targeting”, “what should you not do this year”, “which type of clients do you want to replicate”. The more specific that you can be about what YOU want to accomplish, I find it’s more likely that you will be successful. And further research indicates that if you write the goal/specifics, you are much more likely to succeed. For example, I have post-it notes on my mirrors and desks that remind me of my quarterly goals. Everyday, I am looking at those specific goals.

January 8 Coaching Tip: Backup Plans. We don’t want to think about backup plans, but when we have them, we sure are happy when we can quickly and somewhat effortlessly put them in motion. Today, on two different occasions, I was working with coaching situations where there was no backup planning by the coachee; they had one plan and just assumed it would go the planned way. As I asked a few questions, I could quickly tell that they needed to think more broadly and thoughtfully, regarding a backup/2nd or even a 3rd scenario. One situation was already in turmoil and they were in triage mode, losing sleep, begging for assistance, etc. We quickly put together a plan for a 2nd and 3rd option in both cases. Backup plans are necessary for many stages in our life journey; don’t be surprised when things re-route you. Have a plan and be ready, or at least somewhat ready.

January 9 Coaching Tip: Measure Frequently. If any of my coachees want to execute on a new goal, I ask them, “what are you measuring, and how frequently are you measuring it?” For example, one of my coachees wants to grow their business by 15% in 2025. We talked about reviewing the results monthly, measuring progress weekly, and assessing and tracking daily activity that contributes to growth. For me, I have some goals this summer to be able to run faster. Therefore, I’m tracking three things daily: my VO2MAX level on my Apple watch, my weight every morning, and my times when I run sprints weekly. If my VO2MAX increases, and I weigh a bit less all while continuing to run my sprints, I should be running faster this summer that I ran in June 2024. Guess what, 9 days into the new year, and my VO2MAX has increased and I’ve dropped a pound or two. Progress, bit by bit.

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Repurposing My Time

Since December 19th (2024), I’ve taken a number of consecutive days off, and won’t return to full duty work until January 6th (2025). Already liking how it feels, i.e. days off with no vacation planned. Let me explain what I’m thinking.

Whether I retire from my corporate run at two Fortune 100 companies in 15, 10, 5 years, or even in 1 year, my intention is to repurpose how I utilize my time. We all have 24 hours in a day, and I don’t intend on “retiring”. There’s too much to do still in my life. In fact, truly believe that my most impactful work in helping others is coming next. As they say, “The best is yet to come!”

Recently, I repurposed my time (from working 8 hours/day) to this:

Wake up, take more time to enjoy my coffee and read my devotionals, journal my wellness goals and activity, get my exercise done, contact key people in my life, plan healthy meals and then prep those healthier meals (than in the past), drive to meet contractors to check on my next real estate project, read the newspapers/magazines/books that have piled up, organize some stacks that needed attention for quite a while, and figure out ways to help others by understanding the most important needs of the community.

Bottom line, I like how these last few days have felt. Remember, no vacation planned. Just me being at home. It actually felt healthier than trying to squeeze all of these items in, while making work the “priority” from 7am (getting all ready, driving to work, or going upstairs for remote work) until 5pm-ish.

Yes, I’m grateful for the work that I’ve been doing since 1986 in the corporate world; it’s all provided me with a wonderful lifestyle and with ample healthcare and travel opportunities. However, I’m ready to utilize my God-given skills to help others, to help them become better citizens of the world, via business, real estate, non-profits. I even think there’s room for the world to learn how to be a better daughter (since I have the most amazing mother), sister, aunt, friend, neighbor, god-mom, etc.

How will you repurpose your time, when you make the decision to retire? Whenever I chose to make this move, I’m going to be ready. Why? In my coaching work, I’ve seen countless people who have “retired” and have not spent enough time figuring out what they are moving to, how will they spend their time, identify what do they deeply care about, etc.

Coach Jen tip: Don’t wait, think ahead, plan and prep on how you will repurpose your time, before you retire. If you need a coach to help you with repurposing of your time, get one.

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My One Word for 2025: Reduce

Yes, REDUCE.

Yes, I also use the phrase, “Just Go!” quite often. So why am I making the choice to select REDUCE as my word for 2025? Let me tell you all the reasons.

  1. Reduce plastic usage. Simply, plastic is not healthy, as more and more research is revealing how microplastics are in nearly every new baby born in the USA. What are a few new habits that I have already instituted in my daily routines: a) drinking my cold brew every morning now in a glass, not a plastic glass. b) utilizing a metal tea strainer instead of tea in a plastic tea bag. c) warming up food in the microwave on cookware, and not in plastic re-usable containers. d) carrying water in two metal containers throughout the day and refilling them, instead of having the urge to buy bottled water. e) all vehicles now have re-usable bags to carry groceries, to help reduce the plastic bag excess that is everywhere.
  2. Reduce my weight. In late July and early August, I intend to be running sprints and shooting baskets at the 2025 National Senior Games in Des Moines, Iowa. My goal is to drop down to 148 pounds, so that I can run just a bit quicker against these fast senior women from across the USA. As for habits, a) I must continue my 2024 habit more consistently of writing down daily my food intake as well as my exercise and weighing myself daily. When I do these three things daily, I lose weight. b) I must buy clean eating groceries, i.e. greens, sweet potatoes, salmon, fruit, much less chocolate, etc. c) I must reduce having the urge every single day to have some chocolate. Instead, have a piece of fruit or a strawberry or a piece of gum, make a cup of tea, or have a diet ginger ale.
  3. Reduce my food intake, especially reducing sugar. See #2. The sugar addiction that I have, along with many others, can be reduced when I set my mind to do it. New habits: a) Just say NO to chocolate and say YES to naturally sweet items like fruit. b) We love chocolate covered strawberries, so that may be the new “treat” while we reduce chocolate and sugar. c) eat less, as it is much better for my colon-less system. I feel better when I eat less.
  4. Reduce work drama. Not sure if I will work til 75 years old, 70, 65, or 61, but there’s zero need to get caught up in work drama. Just do my work and be grateful for the impacts that I make with my coaching work. New habit in 2025: just don’t engage and smile/nod, press forward.
  5. Reduce my jogging pace/mile and sprinting times. See #2. My goal is to be a role model for others, as a senior athlete. That means I need to be a bit quicker and also remain safe, i.e. no injuries and be healthy. I must continue my 2024 habits of regularly doing sprints and high intensity interval training a couple times per week, and my lifting and strength training also a couple times weekly. Also want to gather some advice from some other sprinters and runners on how to run quicker.
  6. Reduce screen time. The amount of time that we all are spending on screen time/scrolling is ridiculous. Of course it’s helpful when I’m intentionally staying in touch with family and friends, and keeping up with my work and real estate inquiries and projects. However, reading before I go to bed is going to be a new 2025 habit. Read a devotional or 10-20 pages of a book. I really like history, geography, and travel books, so it’s time to consume them.

Reduce. I like the sound of it. What’s YOUR word for 2025? What are your new habits to help make it a reality?

Happy New Year and here’s hoping that you have a great year with special times and superb health. Coach Jen

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Reading Like Mad

For years and years and years, reading more had always been a goal. Finally, I knew that I had to change it up to get better reading results. Get some small wins by finishing books that I had already started, read shorter books to gain a feeling of accomplishment, and embrace technology. So in 2018, I signed up for the Audible. Read more than ever, and finished 19 books.

In 2019, I signed up for the FREE Libby app, via my local library. Deleted my Audible account, which saves me $15/month. And the result is even better than 2018. In just four months, already completed 11 books and have two more books that will be finished by the end of April, which will total 14 books in the first four months of 2019.

Why am I reading so much? Because I have always wanted to. And because when I read about our seniors and the elderly, they wished they would have worked less and read more, among many other things. With Libby and Audible, we can listen to the book, and drive. We can listen and work out. Listen and go on a walk. Even listen while in the home, on our Echo Dot. Reading via Libby has been a wonderfully efficient use of my time. What a great way to leverage technology to increase my learning, knowledge, and relevancy.

More than ever now when I am speaking and coaching, I have a calm confidence to recommend books that are specific to a situation. If a team is trying to implement their first business plan, I recommend “Traction” by G Wickman. If a team is trying to figure out their brand and how to be relevant online, I recommend “10X” by Grant Cardone or “Crushing It” by G Vaynerchuk. If a team is facing some dysfunction, I recommend “Strengths” by T Rath or “Five Dysfunctions of A Team” by P Lencioni. If someone is refining their leadership skills, B Brown’s “Dare to Lead” is spot-on. If I am trying to make sense of current events, then consuming history helps me to better understand that we humans have a tendency to repeat what our ancestors did.

How are you staying relevant? How are you sharpening your saw? How are you helping others refine their skills? I believe that at the end of life, I will be very glad that I read all of these fascinating books (consuming books via Libby & Audible) and kept my learning edge sharp.

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In The Next 100 Days, I Will…

This is the week in January when New Year’s Resolutions stop, stall, or become unrealistic for most people. Back on January 1, just 21 days ago, these were invigorating ideas to attack with energy in 2019. Things have changed. So what is getting in the way of these resolutions? Why are they losing steam? Now what do you need to do?

In our coaching work, we find that New Year’s Resolutions lose steam due to a variety of reasons. We also find that the art of delegation and accountability is tied to how you ask questions and give clarity around when, who, what, and why.

WHEN. When do you want to accomplish your goal? It’s a simple question, but the most critical one that is typically not understood. Many goals are set, and are missing a date. Thus, the goal keeps getting pushed out or not achieved, because a date was never set. That’s why it’s a great tactic to state, “In the Next 100 Days, I will...” When we force ourselves to identify what WE will do in a more defined time period, we tend to be more successful. Just try it and simply ask, “When does this need to be done?”

WHO. Who can help hold you accountable? Having a partner, teammate or coach will help you push through barriers, and sometimes even help you get there more quickly and smoothly. Who can help you with their expertise, and are you asking for it?

WHAT. Goals that are specific and truly have some ummph behind them tend to be achieved than ambiguous or unrealistic goals. For example, if I want to weigh in the 150s this year. I want to get there, and before the end of April. Why? Because I want to feel and look better, while at the lake in the late spring and all summer. Before that though, we head to the Florida beaches right after Easter. So it’s time to get serious and be wise on portions: reduce one meal every day to simply fruit and a small handful of nuts, and also increase my exercise to at least 10,000 steps every single day.

WHY. Plenty of goals are loosely defined, i.e. “lose 10 pounds.” However, when we add some why and purpose behind it, these goals tend to be MUCH more achievable. Let’s take my simple, “weigh in the 150s this year.” WHY is that so important? Because in the summer of 2018, I was diagnosed with osteoporosis at just 53 years old. My doctors gave me a list of things to ensure that I do for the next few decades of my life, and one of the specifics was “weigh in the 150s, carry less weight on your briddle bones, and strength train so that your muscles are strong to carry your body/weight.” DONE. That’s all I needed to hear.

What’s YOUR WHY? Name it. And then state, “In the next 100 days, I will...”

p.s. Many thanks to Dr. Kevin Elko’s message here in Indianapolis last week. He inspired me to write this blog. He asked the crowd to say out loud, “In the next 90 days, I will…” MANY thanks to Dr. Elko for his reminders on what we CAN do. Follow him on twitter @DrKevinElko

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Keep Moving.

Keep Moving.  It’s a healthy thing to do considering the amount of time we are sitting.  But, HOW do I squeeze that in during my busy days and evenings?

Have a walking meeting with a colleague at work (instead of sitting in an office or conference room).

Meet a friend and go for a walk (instead of sitting for a cup of coffee or dinner).

When going to the store or work, park away from the front door or elevator (instead of squeezing into to a close spot, and getting a door ding).

After dinner at home, slide those walking shoes on for a 15 minute walk or jump on the bike for a quick spin of the neighborhood (instead of sliding in to your recliner).

Walk the dog, or the neighbor’s dog, or pet sit.  Dogs will get you up regularly and look forward to walks & being with their humans in nature.

When waiting in the airport, simply go for a couple strolls up and down the concourse (instead of sitting in the uncomfortable and hard seats at the gate).

When in an elevator by yourself, do some toe raises.  Or better yet, take the stairs if they are well lit and provide a sense of safety (instead of just standing).

During the ads on TV shows, stand up. Do a few squats. Squeeze in 10 push-ups (instead of just sitting).

Blue Zones research indicates that people who move naturally live longer.  I am trying to find ways to move naturally during moments throughout the day. What will inspire you to do the same thing?