Posts

Posted on

365 Coaching Tips: 196th, 197th & 198th

July 15th Coaching Tip: Safety First.

Although I wasn’t feeling well on Sunday (a couple days ago), I took the time to really go thru my life and evaluate where I could easily improve some things that might improve my personal safety as I head into August (and turn 61 years old). The first thing I noticed was that my tires on my Tesla had not been rotated for more than 22,000 miles. As the daughter of my father (who owned a tire and battery shop when he was in his 20’s-30’s), this was unacceptable risk. Get the tires rotated, this week. I quickly opened my Tesla app, scheduled an appointment and a technician came to the house and efficiently rotated the tires and checked the tire pressure…all while I was at work. Safety improved and it was easy for me.

I also was noticing that my Apple watch battery was running out of charge between 5-7pm, which is not a good time, as I’m out usually running errands, on a walk, or working out. Laying in bed on Sunday, I ordered a new watch and arranged to trade-in my old watch. The Apple watch is up and running, and the battery is lasting much longer. Trade in’s are in process.

My auto insurance is coming due in mid-August, so I transferred the money to get that paid on time, so there will be no lapse. I don’t want to be in a car wreck, nor do I want to hurt anyone if I cause a car accident. I do however want to ensure that I’m covered, as well as others.

In the last month, we switched our internet provider to save money and get faster speeds. In doing do, I needed to update a few things in the home with the new network. All things are now connected, which includes my ability to lock/unlock my front door, check the CO level, and temperature of the home.. Take time to ensure safety is first in your life.

July 16th Coaching Tip: Leadership Styles.

A couple of my coaching conversations today were about leaders who knew that they needed help in how to develop others. I was so pleased they reached out to me for coaching and advice. As we learned more about these leaders, this leadership role was new territory for them. We discussed how they might clarify and role model their preferred leadership style, i.e. what type of leader do they want to be. I asked them some questions: do they want to be a “work hard, play hard” leader, a family-first leader, a results-oriented leader, a magnet for talent leader, a laissez faire type leader, a collaborative leader, etc. As we worked thru these coaching calls, it was clear to them that before they develop others, they needed to work on themselves and role model what they wanted and expected in others. Leadership styles can influence the type of people that might be attracted to your team or even driven away. It was an important first step in many coaching sessions ahead.

July 17th Coaching Tip: Adjustments Are Necessary.

My mother has stated this numerous times: “getting old ain’t for wimps.” She has also stated to young couples: “don’t get old.” Her wisdom is spot on. As my partner and I are aging, we are very in tune with our bodies/exercise/wellness/nutrition/sleep/health. For example, over a year ago I realized that I could simplify my life, improve my health, get the calcium that I need for my osteoporosis if I made my own coffee at home in my trusted 12-cup brew machine, and then add ice and some Fairlife chocolate milk to it. Why the adjustment after five years from what I was drinking every morning (Califia almond milk latte cold brew)? First, Califia was difficult to find consistently in the grocery stores where we live and frequent. Second, it contained too much sugar for my liking. Third, it is bottled in plastic. And, fourth, it was approx. $5/bottle. This small adjustment had a multiplying positive effect: less costly, less sugar, easy to make, and readily available (Fairlife chocolate milk). My partner today announced a change/adjustment to her morning coffee routine, due to a noticeable change in her body when it is very humid. Due to a leaky valve, she is now going to reduce her caffeine and sugar intake, and make her own decaf coffee, add some of my regular coffee and chocolate milk. This too should help her with her heart health, much like my adjustment should help with my osteoporosis. Stay in tune with your body and make necessary and intentional adjustments for your ongoing wellness.

Posted on

365 Coaching Tips: 193rd, 194th & 195th

July 12th Coaching Tip: Keep An Eye On Trends.

Someone today asked me how to start an LLC. My very quick response was to leverage AI. Why did I respond that way? Because the last time I started an LLC was years ago, with an attorney, and he just took care of it. I also watched the CEO of a large corporation today talk freely and confidently about how he expects his company’s employees to learn and leverage AI. He wasted no time in saying that replacing Microsoft Outlook with Microsoft’s new 365 that has AI embedded will cost more. He is expecting to have employees leverage it to help improve productivity and the client experience. (And I’m expecting it to ultimately replace employees who do NOT learn it and do NOT leverage). I may be wrong, I may be right. I’m making the commitment to keep on eye on trends and stay aware of AI’s developments.

July 13 Coaching Tip: Assists Indicate Alot.

The Indiana Fever women’s basketball team played the Atlanta team today and crushed them. What did they do so differently? They set a team record in assists; assists are when a player passes the ball to another, and that person scores. The unselfish and fast pace of play was exciting, and the Fever dominated the game, winning by 19 points and scoring over 100. The Fever also had only 8 turnovers. So there were lots of assists, few turnovers, all meaning the players were really looking for each other and making great decisions.

In life, assists indicate alot, too. When someone is willing to help you look good, that’s positive. When a colleague is willing the pass the praise and give another person the credit, that’s an unselfish human. Assists indicate alot and they feel good when you assist others.

July 14 Coaching Tip: Productivity Gains.

Today I was prepping for a virtual event that was available nationally for our colleagues. About 30 minutes prior to the start of the event, I double checked a few things: did our guest speakers have the invite? No. Did our speakers ever receive the final deck of visuals to support our conversation? No. As we were approaching one minute to go, our producer finally got one of the speakers dialed in to the event.

This all could have been avoided if the production invite was smoother and included the speakers and the visuals, instead of just completing the task of setting up the invite. In your line of work, always be on the lookout for ways to improve and identify productivity gains.

Posted on

365 Coaching Tips: 190th, 191st & 192nd

July 9th Coaching Tip: Summer Camp Safety.

Today, the women’s basketball league, WNBA, is broadcasting games in the middle of the day to attract the eyes of young campers on the exciting game of women’s basketball. It’s a great way to give the camp counselors a break, allow the campers to have a safe break in the afternoon to watch women professional athletes play at the highest level. It’s also a great way to take a break from the potentially hot summer afternoon and improve summer camp safety for the kiddos just a little bit. Congrats to the WNBA for hosting and broadcasting these games to get new eyes on the game. Thank you to the summer camps for allowing the campers to take a break and witness excellence. Summer camp safety is now at an all-time high, since the horrible flash flooding that has taken the lives of nearly 300 during the early morning of July 4th in the Texas Hill Country.

July 10th Coaching Tip: You Get An A+.

Today was my annual, osteoporosis check up with my female nurse practitioner. My vitals were great, my bloodwork was very good, by vitamin D and calcium were good, too. The NP checked my strength and reflexes; she looked at me and said that I was her strongest osteoporosis patient. She also took time to thoroughly review what vitamins that I’m taking; we made a couple slight adjustments, since both my calcium and vitamin D are at good and normal levels. Those two are important when treating osteoporosis, as well as walking, balance exercises and strength training. She gave me an A+ for my continual focus on my wellness. You only get one shot at life and only one body; as Warren Buffet says, “might as well invest in your body like it’s the most important thing you got…because it is.”

July 11th Coaching Tip: Fridays in the Summer.

Although I had a number of coaching sessions scheduled throughout this Friday with a “Zoom”, I let all of my coaching clients know that I was available to talk via phone earlier than our scheduled time. What made me do that? It’s Friday and the summertime, and many people in numerous industries are heading to their lake home/camp/second home/lake/vacation. Me reaching out to these colleagues increases our trust, because they quickly realize that I understand their Friday timing and yet I keep their request for time to discuss an important item. Be aware of what you’re clients are doing and how they spend their time; Fridays in the summer are sacred to many as “quality of life” days.

Posted on

365 Coaching Tips: 187th, 188th and 189th

July 6th Coaching Tip: Weather Smart.

It was 5:47pm, still hot and steamy, so I decided to walk over to get an indoor workout in before heading out for a sunset cruise around 8:30pm. After my workout at 6:30pm, I walked out of the health club and noticed that the weather had changed dramatically. It stopped me, and I turned around and looked west and saw very dark clouds that were spooky looking. In one minute, I made the decision to cancel the sunset boat cruise. We called both of the couples who were going to drive about 1/2 hour to get to us. Sure enough, by 7:15pm the rain, thunder, and lightening started and it didn’t stop for three hours. Be smart. Be weather aware. Take precautions about where you are and where others are. I did NOT want our friends driving in bad weather; I wanted them in their own homes, safe and sound. Be weather smart.

NOTE: I am deeply grieving today for the loss of now 81 people due to the flash flooding in the Texas Hill Country. Little girls and their camp counselors were swept away in a flood that raised 30 feet in less than an hour.

July 7th Coaching Tip: Stay Present.

In my last coaching session of the day, I was virtually meeting with a colleague in San Antonio, TX. Instead of jumping right in to “the work stuff”, something told me to slow down and ask the difficult question: “Mike, were you impacted by the flash floods in TX over the weekend?” Yes, he was. He shared with me who had died that he knew (a camp counselor), a niece who was rescued and he shared what this lil 10-year-old witnessed as she was being rescued by a helicopter. He shared which kids didn’t go to camp this past weekend but were planning to go in a few weeks. I asked a couple questions, so that I could pray for people by name. Mike admitted he was a mess, did not come on the virtual call at first and then later in our conversation he did turn on his video. He thanked me for staying present, asking how he was and grateful that I asked for their names to pray for them. It was the least I could do. Being and staying present is the best gift that one can give to another in times like these. Stay present. (Grateful for all those who responded to help with the recovery of this tragic disaster.)

Note: Since my line of coaching work has me coaching colleagues and leaders from all over the country and some from around the world, I make it a priority to be aware of what’s happening in their area and then slowing down to connect with them, instead of jumping right into the work.

July 8th Coaching Tip: Birthday Calls.

It was 845am E/745am C, and yes, it was time to call one of my gal pals and wish her a happy birthday today. We talked for about 10-15 minutes and are planning to have dinner together later in July. Make the call for birthdays; it’s so easy to just text or send a Facebook message. Phone calls matter today; they send a different vibe, much like a hand-written card or note. Although it takes a few more minutes, relationships matter so make those minutes count. Make birthday calls.

Note: I’m so thankful that my iPhone allows me to put in annual repeating reminders like key birthdays and anniversaries. When I looked at my schedule for today, there was Molly’s birthday at 7am. Use technology to intentionally help you stay connected with your favorite people. Friends are good for your overall wellness.

Posted on

365 Coaching Tips: 184th, 185th & 186th

July 3rd Coaching Tip: Be a Favorite Customer.

As our friends and family were prepping for the upcoming long July 4th weekend, we decided that we wanted some healthy Mediterranean food. I raised my hand to cater in some yummy gyro meat, salad, rice, hummus, sauces, and pita bread. At 3pm today, I called my favorite Med restaurant, verbally told them what I wanted, and they said, “we’ve already started your order; it’ll be ready in 15 minutes.” I got there in 22 minutes, walked in, the owner greeted me, I paid them, and he told all of his workers, “she is a best and favorite customer.” (He trusted me last August 2024 and catered my birthday party for over 100 people. Plus, we go there every couple weeks for carry out.) After I paid, he asked where I parked, then he and another employee carried out the trays of food, put them in my car, and smiled as they walked back into their restaurant. Be a favorite customer.

July 4th Coaching Tip: Laugh Alot With Friends.

Friends, fireworks, fun, freedom and family! It’s what July 4th is all about here in the USA. Today we celebrated my oldest brother’s (Brett) 64th birthday; we had nearly the entire family there, except for one niece and her man. Mom and her seven great grandkids were there, and all adults in between, to celebrate Brett at my other brother (Grant) and his wife’s lake home. It was the first time that the entire family got to hang out at this new “lake home” family destination.

Throughout the entire day, we also had friends at our lake condo, just a few miles away from my brother’s lake place. Our friends were enjoying the lake views, kayaking, swimming, eating, chatting it up, etc. Before the end of the evening and the fireworks, did we ever have some stories? We poured a beverage and walked up the stairs to our friends’ condo directly above us to watch the fireworks, as they were popping from up to multiple locations. It was easy and also spectacular. Then we sat on their back deck laughing our heads off until well after midnight. One of my friends named herself the “camp counselor” for the day; that will be her new nickname as we all head into our Golden Girls years together. Laugh a lot with your friends; we have been thru some stuff together these last 2-3 years, and we know that we’re all in for a lot more challenges. Keep laughing with your friends to maintain your wellness.

July 5th Coaching Tip: Heavenly Sent.

The Punkin Vine Fair in Kentland, IN, is something that my family and I have been going to since the 1970’s. Today, I intentionally joined my mom at the Fair as we helped organize the fun during the 13 harness horse races; it’s our job to get the audience involved. We interview them and the Fair queen, we recognize the oldest and youngest fans, we allow everyone to put their name in a bucket each race to select the horse they think will win, and then we pick one winner, give out small gift bags and tickets to other Fair events. To our surprise, the Fair Board agreed to have the 2nd annual Lynn Wilfong Memorial Race. How exciting, because we were not expecting it. My brother (Brett) brought a horse to race, and by golly, it was in the Memorial Race. And what do you know, Brett’s horse was in second the entire race, then came roaring down the final stretch to win the race. It was a magical moment, my mom was shaking and my brother was smiling. We got the win, and we all realized that this day was heavenly sent. I’m so glad that I was there for this magical moment.

Posted on

365 Coaching Tips: 181st, 182nd and 183rd

June 30th Coaching Tip: Midyear 5R’s.

With it being June 30th, now’s the time to ask yourself and your team some questions. How much time did you take today or will you take (soon) to your reflect on your progress of what you wanted to accomplish in 2025? Who helped you accomplish key priorities? Who have you thanked? Who have you coached and further developed? What goals and priorities came up a bit short? And what might you continue to excel with during the 2H2025?

Now’s the time to review the first six months of the year by embracing five R words: Reflect. Recognize. Reward. Restart. Recommit.

July 1st Coaching Tip: Be Your Own Advocate.

As a 60-year-old with osteoporosis, I must advocate for myself. What does that mean? Although my primary care physician nor my endocrinologist did not call me to 1) schedule my annual blood test, 2) schedule an in-office appointment, and 3) schedule my annual infusion, I called them multiple times. My two previous annual injections were done in mid-May 2023 and June 21, 2024, so it’s time…right now. But first, the doc wants to see me and have my blood test results. And I want another bone density test, since it’s been three year (July 2022), to see if the two annual injections actually helped, stabilized or had no impact on my bone density. Advocate for yourself; if you don’t, who will be your wellness advocate? Have the courage to do it yourself.

July 2nd Coaching Tip: Stuff Happens. How do you respond?

How do you respond when “stuff” happens? Today, as I inspected the work on a project, I noticed three things: two were easy decision, but the third could have been close to catastrophic. Calmly handling all three with good listening skills, asking more questions to gain agreement on next steps, allowed us to get all three situations taken care with no drama. The potentially catastrophic issue was actually done by a third party; I slept on it, and then felt like they needed to know about it. Drafted an email and sent it to the third party, they responded professionally, didn’t “own it”, but they do now know that something happened. Bottom line, remember that stuff happens. How you respond is crucial; people may judge you during those moments and choose later to be a bit cautious with you. Respond calmly, get buy int, and have a plan.

Posted on

365 Coaching Tips: 178th, 179th and 180th

June 27th Coaching Tip: Keep At It.

Some days aren’t the best for energy. Today was one of those days for me. Some days I just have to tell myself to “pace myself, pace.” It’s like jogging or walking for exercise, you’re out there, at your pace. But you’re out there doing it, keeping at it. Even with work, sometimes if you let your colleagues know that you’re operating at a “6/10 or 5/10”, you will get some grace. And if you keep at it, your colleagues will appreciate your honesty, and most likely will say, “I got you.” Then when they are running a bit low on energy at a “5/10”, you will be more apt to help them out, too. The point is keep at it; don’t just stop.

June 28th Coaching Tip: It’s Fun Until It Isn’t.

My mom used this phrase today: It’s fun until it isn’t. I had never heard her say it before but it was so accurate for what was happening. My partner is realizing that utilizing her RV is quite a bit more work now that it used to be. As a kid, she loved trekking from TX to MI during the summer vacations. She has been utilizing her RV for trips and transporting dogs the last 5-10 years. I’m realizing that jogging is ok, up to 2-3 miles, and then I’m good.

Now, I have zero desire to run a half marathon, like I did when it was fun running a half some 15 years ago. My partner will soon be selling her RV. Know your “no”; it’s ok to change. It’s ok to embrace Mom’s phrase: It’s Fun Until It Isn’t. You’re not giving up on your dream; you’ve already done it. Now might be time for a new dream.

June 29th Coaching Tip: Change It Up.

Sometimes changing it up can really produce some better results. For example, I have a tendency to do the similar workout routines across a two week period. It’s my belief (and many health and wellness experts) that doing a variety of exercises can help reduce fatigue and potential injuries due to overworking an area. Today I jumped in the swimming pool and decided to tread water in the deep end for 10 minutes; my left ankle had just a hint of soreness, so my gut instinct was to change it up and exercise with a lower impact. I plan to swim more in the next few weeks to just give that ankle some recovery time, but keep my cardio workouts going. Don’t be afraid to change it up.

Posted on

365 Coaching Tips: 175th, 176th and 177th

June 24th Coaching Tip: Review Expenses Quarterly.

Take time quarterly or at least every six months to review all of your expenses. This one habit, done every 90 days, will help you manage your budget and may free up a bit of cash that was once unavailable. For example, I noticed that my ATT internet rate jumped from $50/mo to $70/mo. And another subscription jumped from $10 to $20/mo. As I investigated other options, I realized that I could get 3X’s faster internet service for $50/mo for up to three years AND it lowered my iPhone mobile bill by $10/mo, too. I made the switch over a couple months. Question is: was it worth it. Yes it was. $30/mo is saved over a three year period for my internet and iPhone, and the other subscription save $10mo/, which equals $1,440 over three years. Plus, I have much better and faster service.

If you found nearly $1,500 laying on the ground, I’m confident you would quickly grab it. It took a couple phone calls, approx. two hours of my time on these phone calls and then self-installing the new internet. Check those expenses quarterly to understand your budget. It’s like paying yourself.

June 25th Coaching Tip: Embrace Cancellations.

What the heck does embrace cancellations mean? When I have a coaching appointment that postpones or cancels, I embrace that opportunity of 30-60 minutes to get work done that had been getting pushed back. For example, I had a list of over 25 colleagues to reach out to who wanted coaching. Because I had a couple cancellations today, I was able to focus on these 25 and reach out to them. The targeted effort worked, and many of the 25 responded quickly to set up time in July. Embrace cancellations; it can lead to other opportunities to help/coach others.

June 26th Coaching Tip: Coach or Consult.

There is a clear difference between coaching and consulting. Coaching is viewing your client/colleague as an equal partner, who does have the answers. These answers can many times be brought out of the client by the coach remaining present and curious, asking thoughtful questions. Consulting is listening and learning and then leaning in to giving advice and an opinion. Knowing the difference as a coach is important for me and my clients. Many times during the end of a coaching session, the client will look for reinforcement by asking, “am I on the right track…thinking about my plan correctly?” And then some are more direct, “what advice would you give me?” As a coach, it’s important to remain in the coaching mindset. However, if I do switch to consultant mode, I try to let them know that I’m doing that, by using the phrase, “let me take off my coaching hat and put on my consulting hat.” That slows me down, it also lets them know I’m doing it too. Know the difference between coach and consult mode. (Note: even when people receive advice, they go ahead most times and do what they want or what they are comfortable with. So be wise and infrequent when giving advice.)

Posted on

365 Coaching Tips: 169th, 170th and 171st

June 18th Coaching Tip: Write.

For years, I wanted to write more. That was my goal, “write more.” Why am I writing more in 2025? Because I have a daily goal of sharing a coaching tip. It’s really that simple. Once I identified a realistic goal of writing a coaching tip daily, that helped me to truly launch my writing. My coaching tip today: write. Write every day, even if it’s like me, a simple paragraph or two.

June 19th Coaching Tip: Keep Writing.

It’s one thing to write for a few days, and in the past, I would take a break. The break could last for weeks or months or even years. Instead this year I have a reminder on my iphone to write on my JenWilfong.com blog every single day. It’s working; I keep writing and it actually makes is easier now that it’s a daily part of my routine. Keep writing!

June 20th Coaching Tip: Become A Better Writer.

Now that I’m writing and sharing coaching tips daily, I’m aware of how others write even more than ever. I’ve been asking myself what I appreciate about their style, their grammar, their ask/summary, their simplicity, their ability to reach all the senses, etc. It’s helping me become a better writer as I read others’ writings. Write, keep writing, and become a better writer. As I am writing more frequently, it’s also helping me with the questions that I ask during my coaching sessions. I’m really focused on simplifying questions, utilizing words that are easily understood, and summarizing with the client as we wrap up the coaching session. Writing is helping me in my daily work responsibilities. Write.

Posted on

365 Coaching Tips: 166th, 167th and 168th

June 15th Coaching Tip: Rest Before Trips.

Knowing it was the Sunday before heading to New York City for three days of work, it was time to rest. And when I say rest, I mean resting in bed for most of the day, doing absolutely nothing. This will be my third trip to the City in 2025; rarely do I sleep well, almost always I ate too much of the incredible food, and I walk alot of steps. It was time to rest before this trip. And as you travel for your work trips or your vacations across the globe, the first couple days can be quite taxing on the body, i.e. new bed, new timezone(s), new social interactions, delayed flights, different transportation modes, etc.

June 16th Coaching Tip: Listen Intently.

I have the pleasure of coaching a large team who helps guide and care for a small number of very affluent, large clients. This team has crushed all of its YE2025 goals, and it’s only mid-June. So now what? Coast til yearend? Improve on something? Keep growing?

We had each team member share their answers to 1) what should we double down on and do even more in the second half of 2025, and 2) what must be fixed that no one is taking the time to fix. As I listened intently and paraphrased back what we were hearing, the individuals on the team around the team felt heard, uplifted, and ready to keep growing in the 2H2025. The leader agreed to spend one on one time with everyone to assess their personal and professional growth. If you want buy-in, “seek first to understand to be understood.” Listen Intently.

June 17th Coaching Tip: Celebrate With Others.

One guy with over 40 years is setting off to his retirement. Another gal in the crowd was celebrating 38 years of service. And I was sitting there with 13 years. We all celebrated these decades of experience that we’ve shared with our colleagues, clients, and the Company. The retiree shared words of wisdom, even using the short phrase of “be decent.” Not at performing but being decent to one another. Celebrate with others as they achieve milestones. It’s their moment to shine. CELEBRATE!