Category: Intentional

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365 Coaching Tips: 154th, 155th and 156th

June 3rd Coaching Tip: Falling Behind Happens.

Ever felt like you are falling behind? That’s how I feel right now about this daily blog. I’m behind, but I will catch up, bit by bit. How is the real question? Making it a priority again for 15 minutes over the next couple weeks, since I am not traveling. I have no reason to be distracted, none. Since June 3rd, I’ve been traveling to southern Indiana for the Indiana Senior Games, then got a bit sick, flew to Florida, then to Bloomington three times over the last three weeks to check on the house remodel project there, then to New York for a three day work trip. Falling behind happens, but now it’s time to catch up. And I will, bit by bit. My strengths of discipline and focus, along with responsibility, will kick me back in to success.

June 4th Coaching Tip: Softball is Soaring!

The NCAA Women’s College World Series has viewership; eyes are on the game and I’m thrilled for these gals. They sure deserve it. And now, Major League Baseball is doubling down on softball, announced on May 29th, for the inaugural season for Women’s Pro Softball. Why is this important? Because women are playing and watching softball…and those same eyes just might watch MLB baseball more in the future, too.

What’s soaring in your life? What should you invest in? Right now, MLB thinks it’s wise to invest in softball, purchasing a stake in the Athletes Unlimited Softball League and I agree 100%. Viewership matters, and they will show some editorial stories, enhance and embrace their social media, and even show some AUSL games on MLB TV.

June 5th Coaching Tip: Plants Need You.

Water those plants. Fertilize those plants; get them the proper amount of sun. Keep the bugs away, and for sure, pull out the weeks.

As you lead your team, which colleague needs some water, as you are noticing that they are a bit drained? Which teammate needs some sunshine, and on the stage a bit more? Which person needs a few weeds pulled around them, so that they can soar?

As a leader, are you paining enough attention to what every person on your team needs? If not, go home and do some checking on your plants. They need you, and so does your team.

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365 Coaching Tips: 151st, 152nd and 153rd

May 31st Coaching Tip: Introduce Yourself.

We joined our friends yesterday for dinner at a private club that they recently joined. As we were seated, I noticed that one of the restaurant greeters at the club had injured her right arm. After we were seated and ordered drinks and appetizers, I got up to go back and introduce myself to her. Why? Because I felt bad for her arm injury and wanted to learn more about her. She told me what happened and what are the next steps; she impressed me with her positive outlook and that she’s getting a pink cast for the summertime. We then discussed my 2007 injury when I broke both wrists on a fall; shared with her how important the three people who cared for me. We had much in common with our wrist/arm injuries, and yet I could have simply ignored her and walked on.

Then this morning on a short walk, I met a college guy that is staying in a condo for a couple month’s while he completes an internship. He was curious about the area, where to go to meet people, and real estate. He asked me what I did for work, and I told him alot, i.e. Caterpillar then to Merrill Lynch, and now also real estate investing. I’m so glad that I met Mo today; he’s from Toledo and this is his first time away from Toledo. We’ll keep an eye out for him now that we both introduced ourselves. Be intentional, kind and introduce yourself.

June 1st Coaching Tip: 529’s.

If you don’t understand 529’s, join the crowd. I’m NOT a financial advisor and I’m not giving you 529 advice and investment advice. I am encouraging you to understand what a 529 is, how it might help someone with education costs, or how it might help someone in the future with their retirement. Get informed on what is available for people that are important to you. 529’s are worth understanding.

June 2nd Coaching Tip: Returning From Vacation.

On Sunday evening before I returned to work on Monday (after taking a week off), I quickly checked my work calendar and quickly checked my inbox. This helped me get into the proper mindset to ease back in to work on Monday. Plus, in reviewing my emails, I could tell that one of the most important items that needed to be completed while I was out, welp, it didn’t get done. It sat idle for 4 workdays. Thank goodness I spotted this on Sunday evening, as it allowed me to prioritize this first thing Monday morning. I also blocked my calendar to take time to get caught up, connect with some colleagues, and remind/confirm others of upcoming appointments that are happening this and next week. How do you return from vacation? Do you have a process? My Sunday, intentional, quick check-in sure works for me.

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365 Coaching Tips: 148th, 149th and 150th

May 28th Coaching Tip: Six Questions for Your Budget.

Talked to my godson recently and he mentioned how important it was that I taught him how to budget in minutes. It was one of those moments for me that I actually don’t recall; however, for him it was a moment that mattered to him, and he’s shared the budgeting tips with his friends for years now.

Let’s get the ball rolling here by answering these questions about your income and expenses to help you establish your budget. 1) What is your total income? 2) What is your net income (after taxes, 401K, health insurance and social security are deducted from your paycheck, if applicable), 3) What do you want to save for and why? i.e. $5,000 emergency savings account or $40,000 for a home downpayment or $15,000 for a few months off to study or travel. 4) What are your monthly mandatory bills, i.e. food, housing, utilities, cell phone, and car or transportation expenses. 5) What are your discretionary monthly bills, i.e. health insurance, dining out, clothing, entertainment, gifts/parties, etc. 6) What is your monthly debt that is NOT housing, i.e. Visa, Mastercard, loan payback to parents and friends, etc.

Once you understand these six questions, take 5-10 minutes to answer them. Your MONTHTLY net income needs to be MORE than all of your MONTHLY mandatory, discretionary and debt. If you are positive, then you have the ability to save even more. If your expenses are higher than your net income, then you must a) find ways to increase your income (work a second job, have a side hustle, etc.) and also find ways to reduce your expenses. For example, during my 25 years at Caterpillar, I made my lunch in the morning and took it to work most days that I was in the office. Let’s assume that I saved $7/lunch during the 25 years, working in the office those days that I brought my lunch of 180 days equates to a $31,500 savings just by bringing my own lunch. Another cost saver that we still implement is that we go out to eat one evening a week. And, since I’ve been 21 years old, I contributed to my company’s 401K and the companies matched my contribution. Experts call this, “pay yourself first” by having it automatically deducted from your paycheck, and you won’t notice it since it never becomes a part of your discretionary budget. Know how to answer these six questions on your budget.

May 29th Coaching Tip: Get Yourself A Mentor.

Yes, I’m 60 and I found my mentor for my next couple decades. We met back in 2012 when he hired me to be the VP of Marketing for a tech startup. Fast forward to 2025, he has been working with a number of tech startup companies, helping 20-30 year old entrepreneurs build up their company and grow it, to ultimately sell. He’s 10 years older than me and I look forward to learning what he did from 60 to 70 years old, and then implementing many of his tips and tactics. He’s family oriented, enjoys makes memories, very health and sports focused, lives in the same areas (Naples, FL and Carmel, IN) as me, etc. I look forward to learning from my mentor, as we both agree, our best chapters in our life’s book are ahead of us. Get yourself a mentor.

May 30th Coaching Tip: Celebrate Your Wins.

After selling two homes recently, it was time to celebrate. One of the homes in Westfield, IN, was sold to a couple who was well prepared, and we closed on a price $6,000 over list price (we had 4 offers in 48 hours of the listing) in just two weeks. The other home in Delray Beach, FL, also sold to a young couple at list; although they were not as prepared, my realtor helped them actually get their financing completed to finalize the closing before the end of May.

Why celebrate? Because I challenged myself to buy both of these homes during COVID when times were a bit weird and unknown. Fast forward to 5 years later, selling these two homes is allowing me to do another project closer to my college home of Indiana University. We are in the midst of remodeling a 95 year old farmhouse with a green metal roof; the nearly 10 acres has a couple barns, a “she-shed”, and a chicken coup. We will celebrate there soon with a house and barn warming party, complete with a DJ playing music, and having fun with the indoor pickleball and basketball courts. Celebrate Your Wins!

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365 Coaching Tips: 142nd, 143rd & 144th

May 22nd Coaching Tip: Our High School Class.

Thanks to some of the gals from our 1982 graduating class, they have created a group for our class on Facebook. Not only do they keep us up to date on our classmates and their parents, but they also post positive and uplifting messages. Our class was special in high school from 1978 to 1982…and still is special. Even when we were teenagers, we bonded together. I don’t remember fighting; I remember support, fun times, community involvement, fellowship and Christian activities, high achievers, and academic as well as athletic accomplishments. If you are in touch with your high school classmates, good for you. Keep it rolling! If not, can YOU be the one that brings the classmates back together? Our high school class continues on our tradition of caring…4 to 5 decades later.

May 23rd Coaching Tip: Know Your Boss.

As an employee, it’s to your benefit to understand and know your boss. Of course, you’re already thinking that “no, it’s their responsibility to know and get me!” For the relationship to work, it should actually be both ways. For example, my boss mentioned to me that she appreciates how I email her a summary of what’s going on during our monthly one-on-one. Now I do that summary email the day before we meet, so that she can quickly read it before our one-on-one. Plus, she remembers it better, too. And during our one-on-one, since it goes quicker, it gives me time to ask her what she needs me to do for her and the team. This two-way share is important to us both; we’re on the same page. Take time to get to know your boss and how they operate.

May 24th Coaching Tip: 112th Birthday Wishes.

Today would have been my grandmother’s 112th birthday. Although she passed in 2003, some 22 years ago, we had sweet memories of her today that my brothers and I shared with our mom. Our grandmother was a stunning gal, married a dapper guy from East Chicago Emerson and Univ. of Michigan. She was a stay at home mother with two kids, also was a substitute teacher, got involved in local politics, the Red Cross, had some real estate holdings, and was widowed at 50 years old. She didn’t stop. She kept right on going and gave us three grandkids one on one time that we were reminiscing about today. It was a sweet share to say a happy, heavenly birthday to our grandmother.

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365 Coaching Tips: 139th, 140th and 141st

May 19th Coaching Tip: Parks are FREE.

What a way to introduce your kids to free entertainment by simply taking them to a park. Teach a child how to go find 10 different leaves or six different bugs or five different weeds or wildflowers. Ask them to go make a friend with someone else. Time them as they run or play. Parks are free and simply go underutilized.

I’m always amazed when I go to Central Park in NYC; no matter the time of the year, it’s busy and bustling. Mostly with adults. Adults realize how important it is to be outside, soaking up sunshine, laying on the grass, listening to the birds chirp, running or walking on the many paths. If we as adults get it, then let’s make sure that our children get those experiences early in their lives. Parks are free and might be one of the best educational experiences that kids can have.

May 20th Coaching Tip: Practice The Script.

Today I worked with a couple young advisors who are learning how to care for clients of their colleague, a senior advisor who is expecting to wrap up working in the next couple years. As these two are meeting the clients for the first time, they are simply listening and taking notes. For the second meeting, we are now working on scripting and practicing questions for them to ask these clients. They landed on asking them about their family tree. We agreed that who doesn’t like talking about their family tree. And the second question would be to ask permission to reconfirm the beneficiaries on record for their accounts. We practiced these questions and relief came to them with smiles. Then we added another part of the script. After these meetings with the clients, the young advisors would call clients back, at the request of the senior advisor. This ties the effort together, and the client is understanding that the senior advisor is still in charge, but delegating work to be done. Take time to practice the script. It will drive more confidence and comfort for all parties involved.

May 21st Coaching Tip: Stand Up to Greet People.

Recently as a client, I went into an office and was greeted warmly and professionally by a couple of the company’s colleagues. They both stood up and came out of their offices and workspace to greet me. But a third colleague just looked at me and stayed seated in his work cubicle. It immediately created an uncomfortable situation for the two who had greeted me, knowing that I was a client.

Coaching tip for today is simple: when a client approaches you, stand up and greet them. A simple handshake or even a quick standup and smile at them are both appreciated. If you don’t stand up, you may be sending a signal to that client that they don’t matter. Stand up.

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365 Coaching Tips: 133rd, 134th and 135th

May 13th Coaching Tip: The Pacers Are A Team.

By now, you are probably realizing that my love for basketball has me utilizing basketball analogies in some of my coaching tips. Last night, the Indiana Pacers soundly won their 7-game series versus the #1 seed, Cleveland Cavaliers. Very few of the NBA experts selected the Pacers. But, the Pacers have pulled together since the NBA All-Star break in February, and have been on a winning roll. They are winning! How? From my point of view, they each understand their role, their bench celebrates wildly and regularly, and 5-7 players each night score in double figures. They are a TEAM, achieving more than any of the experts expected. They have a couple NBA all-stars on their team, but they have a number of role players who are stepping up, accepting their role, and executing under pressure at a high level. They are the first team ever in NBA history to go to the NBA Eastern Conference Finals as a 7th seed and 5th seed. Never ever been done; leave it to a team to get it done!

May 14th Coaching Tip: Your Network Matters.

It’s one thing to have “Facebook friends” and “Linked In” connections, but it’s a whole different level when you can reach out to important people in your network to get a meeting with them. That happened today and yesterday. I wanted to gather some insights and feedback on an idea that I have, so I quickly shared why I wanted time with them, and they agreed to meet with me…and were also prepared to discuss with me.

Over 14 years ago when I exited Caterpillar, my career coach was instrumental in making me really leverage people in my network that can make a difference. And sure enough, one of those key people helped connect me with my current role at Merrill. It was pure timing. He and I had just connected on what I wanted to do, and then a week or two later, an opportunity was discussed while he was at dinner. He recommended me, then called me the next day. The rest is history; I’ve been at Merrill for nearly 13 years. Your network matters!

May 15th Coaching Tip: Thank you notes.

Today, I received the nicest thank you note from a former colleague who reached out to me for some help. She was wanting to implement a number of technology and process changes with her team this week. After I heard about her successes with the team already and also hearing her say that there may be some resistance, she and I discussed her strategy; we landed on B & B, i.e. to get their Buy-in, give it to them in Bite sizes. So we worked on a timeline of what the team had already accomplished, reminded her to celebrate those wins, and then what further process and tech changes to implement over the next few months…in bite sizes…not all at once. Wanting her to be successful, I shared with her a quick 7-minute video that might just help her know what she was truly requesting and connected her with another leader who had already successfully implemented these tech and process changes. It worked! She thanked me today for helping her think over her initial plan, nudging her to slow down just a little and give them B & B with a timeline and examples. I played a small part in her success, but was smiling when I got her thank you note.

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365 Coaching Tips: 130th, 131st and 132nd

May 10th Coaching Tip: Say No to Price Increases.

Ever had that feeling when you’re feeling taken advantage of? For example, maybe your internet bill keeps creeping up higher and higher, then all of the sudden, the $35/month jumped to $50/month to $75/month? Welp, that just happened to me. Services that are doubling in costs may be ok to some people, but I’m saying no. I switched and locked in a 4-year guaranteed rate of $55/month with unlimited data and 1G. Say no to price increases that make your skin crawl. Have the courage to say no, take a few minutes and make the change, and take care of YOU!

May 11th Coaching Tip: Mothers love Mother’s Day.

Mothers love mother’s day. Why? Because it is ALL about them. And all they want is to be recognized, be around their kids and grandkids, share a meal, play a game, tell some stories, laugh, and spend time together. It’s pretty simple, and yet, why is that so many people miss it or “underthink it” or forget to even get a handwritten note, card, flowers, a treat for their mom? Not sure I understand, but it’s easy to resolve. Put a reminder on your calendar a week prior to Mother’s Day to help you be prepared and make it about her. Mothers love mother’s day.

May 12th Coaching Tip: The Best Want Feedback.

At the end of my day today, I coached one of the best female advisors in our company. She felt a bit stuck, as she mentioned that she hadn’t got much done since our convo in January. However, she is growing via referrals, especially with women, and plans to hire 1-2 more talented teammates by midyear. She’s also adding an intern for the summer. We also discussed how a couple of her teammates cannot get out of the day to day work, and do the more important work. By the end of the call, we had identified 3-5 prioritized things that she and her team can do this summer with the intern to help automate her practice to free up time for teammates, focus on the clients that she wants to replicate, and refocus the amount of time spent with segments of her clients. By the end of the call, she was smiling and was ready to set up the next call. The best leaders want feedback. They also want to be heard. Listen, listen, and then lean in.

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365 Coaching Tips: 124th, 125th and 126th

May 4th Coaching Tip: Read The Fine Print.

Since 2013, I’ve owned 33 properties in my real estate companies. I’ve rented many of these homes multiple times and sold a number of them. Today, my realtor hosted an open house for a home we listed for sale just two days ago. In receiving four offers quickly, my realtor and I ready thru the offers closely, i.e. the fine print. In three of the four offers, the realtor was trying to increase their fee amount from 2% to 3%. In one of the offers, the escrow amount wasn’t even 1%. We asked them to increase it, and they did quickly. Another offer had just 5% down, with 95% mortgage. I’m not interested in that. The first offer we got a couple days ago was asking for a home warranty, the 3% realtor fee, and then a $4,000 closing credit. That was a no way, absolutely no way.

Take time to read the details and truly understand the impact on the contract. The fine print matters; don’t peruse over it. It matters.

May 5th Coaching Tip: Follow Up After In-Person Meetings.

In my coaching work, some of the teams and businesses will host events. They might spend months planning the event, fine tuning the speakers, invite list, and messages. And yet, follow up is typically not thought of thoroughly. Recently we had an international meeting with 15 teams who manage a significant amount of business. At the end of both days of the conference and also the first day upon their return home, the leader summarized 3-4 items as next steps. Then, he asked his admin team to develop a matrix to track who is making progress on the next steps.

This was an elite case of ensuring follow up will most likely happen. Following up after these valuable (and expensive) in-person encounters in life or with business meetings can really show others that you care and are paying attention. Follow up!

May 6th Coaching Tip: Weather Changes.

As we wrap up this week in our Florida home to head north to enjoy the Indiana and Midwest summer and fall weather, we are prepping for the weather changes. It’s not IF a hurricane will come close to our Naples, FL home in the next few months, it’s WHEN a hurricane / severe storm will come. Thus, we are planning ahead for the warmer and stormier weather in Florida. The outdoor furniture is inside the home. The water will be shut off along with things like the water heater, bidets, Tesla charger, and washer & dryer. Many of the electrical plugs will be unplugged. The thermostat will be on 78 degrees most of the time. We have thoughtfully utilized almost everything in our refrigerator over the last 2-3 weeks, to enjoy it now and reduce waste.

As we head north, the weather is changing up there, too. The month of May can be tornadic, so we will always be charged up and have shoes on if tornadoes arise. We also plan to be on the lake regularly this summer to enjoy the sunsets. We will ensure we have proper lighting on the boat to return to the dock safely. My hope is that you, too, prepare ahead for the changes in weather. Don’t be caught off guard!

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365 Coaching Tips: 121st, 122nd and 123rd

May 1st Coaching Tip: Listen Deeply.

It’s one thing to say, “Yeah, I’m a good listener.” But it’s another thing to demonstrate it. Today, a group of us listened to a business leader of 20 people share how his team embraces their purpose in their business by deeply listening to help improve the quality of (financial) lives of the families they serve. One of the attendees kinda smirked, raised his hand, and asked, “how do you listen deeply?” The leader thanked the attendee for the question and then shared with the entire room all the different exercises, training, and coaching that his team has invested in. Then to further make his point, he shared an amazing example that quieted the room, as he had everyone’s attention on the power of listening of one of his teammate’s and how it can helped transform a challenging client relationship into a very satisfied client.

Listening is simple: ask questions that start with the words how, what, when, who, and where (try to stay away from why questions). Then, stay present as the questions are answered. Ask follow-up questions on what you heard, so that the convo can go deeper. Refrain from compiling YOUR answer in your head. Listen, then ask for more info. Then a bit later, if necessary, you can ask for permission to provide a couple insights. However, by listening thoroughly, give yourself time to evaluate what you are hearing; sometimes, as the listener, you don’t have to say anything. The person speaking can many times figure out their gameplan or fully vent, proceed, and be thankful for you listening. Instead of listening to answer others, listen deeply.

May 2nd Coaching Tip: Psychological Safety.

In front of nearly 20 leaders, I had the opportunity to share what makes great teams perform better than other teams. With a compilation of research, I mentioned one of the top factors was that team members needed to feel safe to truly share their feelings about their work and their work environment. One of the leaders in the room who leads with a bit of the “stick” more than others in the room interrupted our conversation and went on a rant about empathy. It was clear that he didn’t believe in empathy for others. When he was done ranting, I opened up the discussion in the room. Other leaders jumped in and said the best way to get people on your side and to gain buy-in is to first to understand them and their situation. One leader even indicated that if you check-in, listen, and follow up, you don’t even have to show empathy or act like you’re being empathetic. The fact that you checked in, listened, and followed up later on, shows that you care. These acts create psychological safety for them/team members to share with you. When the going gets tough or when the road is smooth and fast, give others the space and safety to respectfully share with you what’s really going on. This psychological safety will most likely help drive winning results for your team.

May 3rd Coaching Tip: Derby Day!

Although I grew up on a standardbred horse farm, I really love watching the Triple Crown thoroughbred races. Since today was Derby Day, felt it would be fun to celebrate a little bit by making some mint juleps in the mid-afternoon and invite the neighbors over. Connie and Tony came over; they had never made nor had ever drank a mint julep. We got to work and had a blast doing it. We muddled fresh mint leaves with the simple syrup, then added the bourbon and ice. While shaking them, oops, we made a mess. We added more ingredients and more ice, then sat down to drinking these yummy mint juleps, watching the pre-race chatter and races, and we really learned more and more about our next-door neighbors. After a couple mint juleps, I learned about their beloved grandkids and the business that their son now runs for them. As it approached closer to 5pm, off they went to get all dressed up for a Derby Party. Celebrate life by making moments with your neighbors. It was Derby Day and now my neighbors know that I grew up on a horse farm in Indiana, with a deep love of horse racing and basketball. Celebrate traditions and make deeper relationships,,,It’s Derby Day.

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365 Coaching Tips: 118, 119 and 120th

April 28th Coaching Tip: Learning AI now.

Not sure why, but I’m not reading/listening to as many books on Audible as I have over the last few years. The Audible credits have been piling up; I have a couple upcoming trips, the weather is really nice for outdoor walking now, so it’s a great time to put in the ear buds and listen/learn. Popped open my laptop a couple days ago and downloaded three books on artificial intelligence (AI). Why? Because I had another leader tell me, “if you don’t understand AI and how it’s impacting every piece of businesses all over the world, they you will soon fall behind and become less relevant.” That direct statement hit me between the eyes and I was completely OK that he said it to me.

How has it impacted me already listening to five chapters on AI? I realized today that three different people were working in spreadsheets over a matter of month…and AI could have summarized the input in a matter of seconds or less than a minute. I’m using AI Grok on Twitter/X, the AI search in google that is now the first paragraph in search, Alexa in my home much more frequently for weather, traffic, and ongoing questions. Do I want AI to take over the world with our 8 billion people? NO! However, how can we utilize it to help our lives be more efficient? I’m learning AI now because I don’t want to be a senior who can’t figure it out later.

April 29th Coaching Tip: Time Zone Accuracy.

Today I scheduled a couple personal and work appointments. Two of them were on the west coast, and another I just wasn’t sure where they are located. As I provided dates and times, I added one letter: “E” for Eastern Time Zone. It’s really that easy and simple to be specific on requesting an appointment. Put a E for Eastern, or C for Central, or P for Pacific after the time. Because of taking the time to truly think it over, it makes the scheduling much quicker, with less back and forth.

When race fans drive to Indianapolis from the nearby state of Illinois, some get to the Indy 500 an hour late…because they forgot that Indiana is on Central time zone. One time, my godson drove from Illinois to Bloomington, IN for an event…and showed up one hour late. He was happy to be there, but darn it, that time zone accuracy got him. Be in touch and more efficient when you include Time Zone Accuracy.

April 30th Coaching Tip: Tidy Up Before You Leave.

We travel a lot and have multiple homes or places we visit frequently. To make our lives easier as we age, we like to do a few things before we leave: 1) tidy up the home quickly, so that it looks nice when you return, 2) run the dishwasher so that the dishes are clean and dry when we return, 3) do a load of laundry before we leave, so that the stinky isn’t stinky when you return, 4) quickly check out the items in the frig…if it is starting to look a bit icky, toss it, because it will be moldy when you return, 5) put the good items in the frig into the freezer, and we write ourself a note and put it on the counter on “what’s in the freezer”, 6) if we are gone for more than a few days, we turn off the water and the water heater, and put the thermostat on the eco mode, 7) arrange the transportation ahead of time (schedule the Uber, ask a friend, or plan for the car the be at the airport and share it’s location), 8) we have our favorite stuff at all the locations, i.e. lotion, deodorant, razor, hair stuff, key food items, our comfy shoes and clothes, vitamins, etc. Note: #8 allows us to travel with less stuff, and we don’t have to remember as much. Tidy up before your leave, which makes you smile when you return.