365 Coaching Tips: 109th, 110th and 111th

April 19th Coaching Tip: Celebrate Others.

When someone turns 80 and throws a party, go! That’s exactly what my uncle did. He (at 80 years old, too) flew in from Denver on Good Friday. We relaxed most of the day before the party, then I drove my uncle around 4pm to this 80th birthday party of one of his fraternity brothers (Blair) from Indiana University. About 7pm, my phone rings and my uncle & Blair’s wife were calling me to invite me to the party to meet their family, taste some of their bourbon collection, and eat some of the remaining chocolate desserts. How could I say no to those three requests? Fast forward to 10:45pm, my uncle and I are in the car driving home after listening to a duet of live music that Blair had hand-picked, laughing hysterically with his family, and lugging those yummy left-over desserts (moist, chocolate fudge cake and chocolate covered strawberries) home to enjoy with Easter dinner. Join in the fun and celebrate others. It was Blair’s big 80th birthday and what a party he threw!

April 20th Coaching Tip: Catch The Sunrise.

It’s Easter Sunday; to us, it’s one of the most beautiful mornings to get up early and catch the sunrise to be reminded of the good news ahead for us eternally. The evening before, we headed up to our lakeside condo, which faces east, and the Easter sunrise was glorious. It was worth the effort and a great reminder to just get up and catch the sunrise.

April 21st Coaching Tip: Think Ahead.

The next three weeks have me hitting multiple cities, speaking to multiple groups with multiple presentations. In reviewing my timeline, I set some time-blocking on my calendar to work on the high priority and very specific items to help ensure that I stay ahead and don’t fall behind. I also asked myself who can I leverage to help stay on schedule and completely on point. Earlier this month when I delegated a key piece of the prep work, I inspected some work that was done by others so help ensure that it was complete and accurate. Unfortunately, it was not completed accurately, and it may put my reputation as a speaker and a facilitator of a session with three others somewhat at risk. Thank goodness the “think ahead” mantra was in full effect, and we have time to recover/fix the work and get back on track. Think ahead!

365 Coaching Tips: 106, 107 & 108

April 16th Coaching Tip: Pay Attention To Messages.

Our flight was delayed this week for an hour, then it pushed another hour. Since we are well-seasoned travelers, we knew that these delays would most likely lead to a long, uncomfortable evening in the airport. After the second delay, we quickly discussed our options, paid our restaurant tab, and made the decision to head back home so that we could sleep in our own bed and watch our favorite show at 830pm. Glad we made this decision, because we found out that our flight was delayed from 7pm to 12am, and then ultimately cancelled. Pay attention to messages, they might just save you some angst; I’m sure others weren’t paying as much attention and got angry at the delays and ultimate cancellation. Pay attention…and trust your expertise.

April 17th Coaching Tip: Plan For The Future.

Recently I met with two key leaders; believe it or not, they didn’t know it, but they were in the moment helping me plan my future. One really needed me as a business coach and trusted advisor, while the other wanted to hear more about my background and how I might be able to help others (since I have nearly four decades of business and leadership experience) in the next few years. These two discussions have me really thinking about my future. I’m asking myself: WHO can I help? on WHAT topics? and WHEN do I do this? and WHERE do I want to do it?

My abilities to influence and develop others, solve problems, be comfortable working locally and globally, and have a focus on client experience are valuable to a wide variety people. Now’s the time (no matter your age) to Plan for the Future. YOUR future!

April 18th Coaching Tip: Inspect Your Decisions.

Yesterday I went to inspect a late change that I made in the house remodel project that we have in progress. I had made the original decision to go with an off-white paint color (named after the dog breed, West Highland White Terrier). I really thought it was a good choice, as I compared 8-10 different off-white colors. However, the name grabbed me emotionally since we used to have two Westie dogs. When I saw this color on the walls of the house, it didn’t feel right, as it had too much yellow in it. I had to make a change, just had to. Quickly, I selected a brighter white, named “White Snow.” My painters went to the paint store, grabbed the new paint, started painting and said, “much better…what should we do with the West Highland paint?”

Since it was my decision to change the color, I knew that I had to drive back to the remodel project and go check out the new paint color on the walls. Sure enough, it looked so much better and the white was brighter. It made me smile! And this week we received a permit for the new proposed garage, so we will utilize the paint that was already purchased/bit yellow for the interior of the garage. We all agreed with the changes. Recommend that if it is YOU who makes a change on an important decision, go check it out and inspect it.

365 Coaching Tips: 103rd, 104th and 105th

April 13th Coaching Tip: Happy 413 Day

Received a simple text today from a former Can Do Scholarship “student” who has become quite a businessman, with work experience at Enterprise Rentals and Caterpillar. The text was simple: “Happy 413 Day”.

Antonio was a 4th grader, sitting on a gym floor, when I first met him and share the promise of a $1,000 Can Do scholarship when he graduated from high school and progressed to college. He said when he heard me mention this, it was the first time ANYONE had talked to him about college. Fast forward to his senior year in high school. Antonio is a good student athlete and was recruited to play college basketball at Univ. of Southern Indiana. He didn’t receive a full scholarship, so he really needed the Can Do scholarships. We awarded him $1,000, and then an additional $6,000 for his senior year since he was on track to graduate from USI. What a memory Antonio has, sending me a simple “Happy 413”. Note: the 413 stands for getting 4th graders to post secondary education and also is my favorite verse in the bible, Phil 4:13.

April 14th Coaching Tip: Meet in Person.

Over this past weekend, I met with very important people in my life. My best friends and my mom. It could have been very easy to stay home, watch every stroke in the Masters golf tournament; however, I made the choice to have breakfast with a couple of our friends on Sunday morning (which allowed me to have fun cooking in the kitchen, making plenty of leftovers for all week) before I jumped in the car and drove for an hour to meet my mom for a late afternoon lunch. These are very important people in my life. As I age, I want to have no regrets as my life closes in and nears ending. I want to say that I spent time with those that I loved, I made memories, we met in person, we laughed, we cried.

April 15th Coaching Tip: Tax Day, why wait?

Simple question: why wait and create unnecessary stress? Everyone earning an income in the USA knows that tax day is on or very close to April 15th. Every single year.

Statements start rolling in during late January and throughout February. Get a folder or envelope or a folder in your email, label it “2025 TAX INFO” and keep putting info, receipts, donations, etc. in it throughout the calendar year.

Don’t wait, as that causes unnecessary stress on you as well as your tax pro/CPA/accountant.

365 Coaching Tips: 100th, 101 and 102

April 10th Coaching Tip: 100.

Today I am pleased and thrilled to report that this is the 100th day that I have been writing coaching tips in 2025. 100 days straight of writing purposefully is a record for me, and I’m even more committed to doing it the entire year of 2025.

100 is also a goal for me; hope to live and see myself as an active centenarian. Active for me means walking and using my brain. My grandmother lived to just short of 88, and she smoked most of her adult life. My mother is active and is 84. My dad lived to 84, and his dad lived to 80; they both were active, driving, working on their farms, caring for their horses and happy doing it.

For right now though, I’m happy, healthy, and active at 60. And glad to be sharing coaching tips for the 100th day in a row. Thanks for reading and providing your feedback.

April 11th Coaching Tip: Relationships Matter.

My haircut appointment today was squeezed in to her 9am timeslot. Little did I know, I was the only person on her schedule for the entire day. She said, “only…for YOU!” I felt bad and good at the same time. Felt bad that she arranged her one and only appointment around my schedule. Felt good that she said, “only…for YOU!”

She knew I was back in town for a few days, and knew it was important to me to get me hair done. I remembered to ask her about her new condo, about her son’s rash and her daughter’s trip for Spring Break. Relationships are a two way street, and they can be beneficial for both people if we simply listen, remember, and ask again. Take time to listen to people and you’ll be surprised what can result. Make your relationships matter.

April 12th Coaching Tip: Let’s Go to Gas City, IN.

Four of us jumped in Michele’s new SUV and we headed out to dinner, and then on to Gas City, Indiana (yes, that’s actually the name of the town) to see Grammy-winning singer Amy Grant. We could have easily postponed it or not gone (we all were busy, had curve balls thrown at us this past week), but Michele had grabbed four tickets well in advance, and we were going.

Had any of us ever been to Gas City? Nope! But Gas City (population: 6,000) has invested in their town, county and school system, and worked with state on some economic development grants and they now have a new performing arts center (approx. $20mil investment) that seats over 1,800 people. Their goal is aimed at enriching the community with diverse entertainment and fine arts experiences. It seeks to inspire and foster artistic growth among the youth, positioning itself as a cultural cornerstone for Gas City, enhancing its reputation as a center for arts and creativity.

We had a blast, so glad we went, made memories and laughed, sang, and came home “full”. More importantly to me was how the community came together to take the risk and build a performing arts center. I wish them great success and also am thrilled for all ages to participate in keeping this new center thriving for years to come. Go to Gas City, IN.

365 Coaching Tips: 97th, 98th and 99th

April 7th Coaching Tip: Portal Positives.

Last night, the Florida Gators men’s basketball team won the NCAA championship in an intense battle against a very strong Univ. of Houston team. Give the staff and these players some credit for winning this championship, as they were down 12 points, stayed focused, and only had the lead for just over a minute in the 40 minute contest. Florida added a number of pieces to their team from some smaller schools: most outstanding tourney player Mark Clayton formerly played for the tiny Iona Gaels. Another “strong as an ox” guard, A. Martin, came from Florida Atlantic Univ, and he also played in the Final Four last year. Surrounded by them was a 6’10” sophomore from Nigeria, by way of Washington State. W. Richard, a senior from Belmont University, was a starting guard. One of their backup centers transferred in from Marshall Univ.

There’s a lot of complaining about the transfer portal due to the amount of players in it. I totally get that, it’s excessive and the timing of opening the portal during the NCAA tourney are both valid. However, in our family, we have a belief in “betting on yourself” and five of the players who played for Florida last night did indeed bet on themselves. They were under recruited, went to smaller schools, developed and got better…and transferred. They came together under a new, young coach, on a sunny Florida campus in Gainesville, trained hard, molded together, and won on college’s biggest stage. Instead of complaining about the portal in college sports or that there’s “no talent in the workplace”, challenge yourself to go out and embrace the talent that is out there. It’s there, and so many positives are in the portal. As a leader, it’s your responsibility to bring together and lead talent who know your vision and embrace it, know their well-defined role, and then allow them to soar!

April 8th Coaching Tip: Three S’s.

Coached a group of new advisors, who are making 25 to 35 outbound calls per day to leads from one part of the enterprise to another, i.e. they are already clients. These new advisors were in a bit of a lull and needed a bit of a pick-me-up session. After introductions of these four advisors and myself, they shared what are they most proud of. Then we discussed what are they struggling with and what’s creating the lull. After hearing their examples, we dug in alot more and they identified that they couldn’t get people to make a decision. Delays by the clients were their “competition”. Another problem is that few of their calls are being answered, so they feel like they are just leaving voicemails.

We practiced what they are saying (script) to the clients and how they are leaving voicemails. I then asked them about their timing: when are they making these calls and leaving voicemails. After some practice, we landed on the 3 S’s: slow the script down a lil bit and do it with a smile. Yes, Slow down, personalize the Script just a bit, and have the client feel your Smile thru the phone or voice message.

April 9th Coaching Tip: Be Prepared.

Met with a team that I had never worked with before and it went great. Why? Because I really prepped BEFORE meeting with them. It actually felt like I knew there numbers as well as they did, and some of the key numbers, I knew well and they felt it. Because of that, our scheduled 30 minute “intro” meeting quickly turned into a very valuable 45 minute meeting, that was “informative, productive, foward looking, helpful” (their words). We were able to prioritize six items that they were willing to get to work on and we will have an accountability check up in 90 days.

After the meeting, the son of the founder stayed and asked it I had a few more minutes. He realized that we both grew up around horses, so he really wanted to talk about it. He thanked me for being prepped; he said he quickly realized and said to himself, “she’s no joke, she knows our numbers!” We went from not knowing one another to having an action plan and a common horse connection…all because of prep. Be prepared; it’s appreciated.

365 Coaching Tips: 94th, 95th & 96th

April 4th Coaching Tip: Leadership Standards.

Had the opportunity to coach the lead advisor on a medium sized team today who is expecting others on his team to step up. He indicated that they just haven’t stepped up for years. I pushed him for examples, and he shared that as he travels, his advisor colleague is not coming into the office. Two of his assistants are not getting their registrations done, and those are about to expire. One of his assistants is calling in sick frequently. Another junior advisor is not giving the lead advisor an update on his weekly activity.

After listening to all of these examples, I asked him to share his leadership standards. He paused, and sarcastically said the word: accountability. And I proceeded to ask more about accountability and who can help him drive the accountability (because it is obviously not working with him). He is going to begin leveraging his new business manager/operations manager. His business manager already is setting standards: No means no. Yes means yes. She is explaining the difference to the team members, holding one on one’s, setting up smaller team meetings, tracking key metrics in her first 30 days, and beginning to deploy simple leadership standards. Have standards, and as a leader, implement them.

April 5th Coaching Tip: Go See It.

It was going to be 3.5 hours of driving, but I chose to go visit the farm that my grandfather bought over 50 years ago. Since I was already in the Tampa area for the Women’s Final Four, I had Saturday with a few hours of free time and called my mom and told her I was going up to Ocala to see it. Glad I did. I was able to connect quickly with the neighbor (to help keep the relationship positive and reciprocal). I texted with the tenant farmer. I walked the property and noticed a few things that need to be addressed, per our land lease. On the way back to Tampa, I got to have a quick chat with a friend who was nearby (those spontaneous and quick diet Coke conversations are worth it). I could have easily convinced myself NOT to go on this drive; but so glad I did. Warm weather and a convertible made the ride pleasant too, especially when the interstate got backed up and I took an alternate route thru the country…which took me by a locally owned farmstead that had an attractive farmstand. Of course, I had to buy that mixed berry pie, a big bag of oranges, two containers of blueberries, etc. because my friends and I were having ice cream sundaes and pie later that evening. As I returned to Tampa, my friends asked how my trip was. I pleasantly responded that I was so glad I went. It’s easy to say no, but “Just go see it!”

April 6th Coaching Tip: Momentum Changes.

UConn women’s basketball won its record setting 12th national championship this evening, beating South Carolina by 23 points, 82-59. Although UConn had been up by 15 points in the 3rd quarter, the UConn coach (Geno Auriemma) calmly and quickly called a timeout with 3:12 remaining, with UConn up 50-39. Geno sensed something, and it could have been that one of the SC players (MiLaysia Fulwiley) was subbed in and quickly made an impact with a rebound, made a shot, blocked a UConn shot, grabbed a steal, and had an assist for another teammate’s score. Geno was NOT going to let the momentum changing plays by this SC player; he was having no part of it, no way. He called the timeout to help slow the game down. I watched him closely. He didn’t even go into the huddle; he let the players talk. This timeout worked. UConn regained the momentum and was leading by 16 points at the 2:33 mark. In less than one minute, the UConn lead increased from 11 to 16 points. Momentum changes on the court and in your life. How are you taking quick timeouts to evaluate what is happening?

365 Coaching Tips: 88th, 89th & 90th

March 29th Coaching Tip: 2.8 Seconds.

My uncle texted me and said, “looks like overtime!” He was assuming that 2.8 seconds wasn’t enough time for the University of Houston to score and beat Purdue. After a timeout, both teams came out on the court, Houston got the ball under their basket. All Purdue has to do is defend well, since the score is tied. Official hands the ball to the Houston inbounder. He ball fakes, makes the Purdue defense move, and then he waits even longer to survey his 3-4 options, and right in front of him a few feet away, is his open teammate. He throws a perfect pass to his center, then the inbounder expertly jumps inbounds, and the center throws his back a perfect pass…and that inbounder scored. Game over, Houston wins by two points, and only 0.8 second left on the clock.

What happened to allow Houston to make not one but two passes? A complete breakdown by the Purdue defense and perfect execution that had been practiced numerous times by Houston. The Purdue defender who was guarding the inbounder actually turned his head AWAY from that inbounder/the bal, and was then consumed with the other players moving. Then two other Purdue players didn’t switch well on defense, which allowed the passes and the shot to be made. Know your job and do it. Had Purdue better defended the inbounder, the result most likely would have been “overtime”. A lot can be accomplished in 2.8 seconds.

March 30th Coaching Tip: That Letter “C”

Met with one of the largest advisors in the firm today, and after approximately five hours together, we landed on a list of 8-10 items as next steps. She has a team of 10 teammates, and 7-8 are highly committed and talented. The remaining 2-3 are not as committed or not as talented. We identified next steps, which revolved around words that begin with the letter “C”.

Improve the team Culture. Interview 100% of the team’s Colleagues, to help drive Cohesiveness. Increase Capacity by Coaching up under-performing teammates. Recognize Collaboration and equalization of workload. Segment and vet the Clients. Identify a future Chief Operating Officer (COO). Review the team and individual Compensation. Bottom line: as meetings are happening every single day, how will you summarize it for easier and clearer understanding? I chose to embrace letters or words, so that recall is clearer. Go C’s!

March 31st Coaching Tip: Consider It A Gift

Consider it a gift when someone is asking for time with you. They are willing to share something with you that’s very important to them, and they are entrusting you with this information, insight, advice, or problem.

Recently, I had a popular person (so called, “public figure”) reach out to me and say that she wanted to run an idea by me. She asked when I was available, and we got that on our calendars. But the most important thing that I noticed was that she didn’t want to text the topic. That is a clear indication to me that it’s important, or new, or highly confidential. The fact that she is entrusting me to discuss it is truly a gift. When we meet soon, my whole goal is to stay present and truly listen, remain curious, and have zero of my own intentions cloud or confuse my ability to listen. Consider it a gift, when someone needs your presence.

365 Coaching Tips: 85th, 86th and 87th

March 26th Coaching Tip: Find The Yes.

Too many of my coaching conversations revolve around people’s frustration from being told “no” or “nope, can’t do that” or “no way”. For example, today I had two different leaders being told that they can NOT hire additional employees. Instead of being told “no”, I coached them to figure out how can they get a “yes, you can hire”. As we looked thru their business, it was evident that their competitive metrics as compared to others were quite average, i.e. 40-50% on a 1-100% scale vs. competition. And then we dug deeper, and their development of a current newer hire has not gone as expected, and that individual is failing. My coaching question was pointed: “what do you own in getting the answer, “no”?” After some silence, the leader admitted that he hadn’t run his business like he was intending. And after some more intentional questions from me and answers from him, we developed a monthly accountability plan for him to run his business better and to more intentionally develop his teammates. Time will tell, but figure out how to find the yes.

March 27th Coaching Tip: Don’t Rain…

Don’t rain on other people’s parade. When someone is really excited about something that they deeply care about and are telling you all about it, listen, smile, and celebrate with them. Whether you like it or not, it is important to THEM. Be curious, ask questions, learn more about them and their “parade”, and they will think you are a rockstar. Why? Because you listened to them and didn’t rain on their parade. For example, my oldest brother and mother own harness horses together and love to talk and share about their horses, race results, and the new baby foals. All I have to do is listen, ask questions, and then celebrate their successes…or be empathetic when things don’t go well. For example, recently one of their favorite mares died as it was having a baby foal, and the foal died, too. They were grieving, and so we all started sharing photos of this super special, winning racehorse when it was winning, training, and enjoying it’s pasture. Don’t Rain on other people’s parades. Just don’t.

March 28th Coaching Tip: End of Quarter.

How did your quarter go? This was a question that was asked every single 90 days when I worked as a leader at Caterpillar. Same thing now happens at Bank of America/Merrill Lynch. Let me ask you: How was your quarter? What did you intentionally get accomplished? What slid and didn’t get executed to meet your expectation? What are you most proud of? What is the biggest disappointment? How did your personal goals progress? How did you celebrate others’ goals?

We just intentionally had dinner outside and talked about what we are proud of since the beginning of the year. We started with personal priorities, then pivoted to professional and work priorities. Overall, even though we both battled bronchitis and Covid, we beat it and remain standing strong. I also made substantial progress on my real estate businesses, with getting one home under contract (to close in mid May), another home will be listed in mid May, and the remodel project is right on track for completion in late summer. Regarding my coaching work, today I summarized all the coaching engagements that I started in 1Q2025. The impact that I’ve already noticed with these leaders and advisors is off to a great start, and by YE2025, results will be substantial. Look at your results, at the end of every quarter.

365 Coaching Tips: 76th, 77th and 78th

March 17th Coaching Tip: Green!

It’s St. Patty’s Day and many cultures act like the Irish characters all around the globe. I made it a point to wear green and always have done so. It’s fun, unique, and honors a culture and country. And I really like this special day because it hints of springtime, so sporting some “spring green” feels good and fresh. St. Patty’s Day also is always around college basketball’s March Madness, which is win and advance -or- lose and go home = green for go win! Lastly, green is my favorite color. Green was a favorite color of my grandfather George, and he and I are buddies. Green signals a sign of life to me. Green is that hint of money, and when people have some green in their pocket, they have an extra kick to their step. Celebrating St. Patty’s is always fun for me. Go Green!

March 18th Coaching Tip: Trust Your Gut.

Currently in the middle of a remodel project of a 95-year-old home. And from the beginning, we have been working with one subcontractor that just didn’t quite sit right with me. Fast forward a few months to now. We received his quote for new cabinets in the kitchen, bathrooms and the laundry room. The quote was as much as a new car, and it wasn’t complete and a bit suspect. Thus, I really trusted my gut and reached out to some cabinet suppliers that I utilized back in 2004. Sure enough, my gut was correct; the second quote was much more detailed, included taxes and installation, and was still 20% lower than the quote from the questionable contractor. Trust your gut, especially when it impacts three things: 1) YOU, 2) YOUR FAMILY, and 3) YOUR MONEY. No one will care more about those three things that YOU.

March 19th Coaching Tip: Ask For Flex.

The last couple mornings, my Oura ring was clearly indicating that something was off with me, i.e. elevated temp, high heart rate, poor sleep patterns, recommending rest mode. Yesterday, I tested positive for COVID. Not once, but twice. I actually thought I only had a cold, since I have been traveling steadily for 60 days and had just returned from New York City. Life goes on, and so it’s my responsibility as a coach to be proactive. Before 9am daily this week, I’ve reached out to all of my coaching appointments letting them know I need some flexibility and gave them a couple options: email me an update or reschedule for the next two weeks. Quickly they responded with complete understanding, and most were willing to wait to talk to me/reschedule for next week. When you need, ask for flex.

365 Coaching Tips: 73rd, 74th and 75th

March 14th Coaching Tip: Health Matters.

Today I received a call from a leader that I’ve known for nearly a decade. Looking for advice on next steps for a work/career change, we discussed these three questions: are you living where you want to live, are you doing what you want to be doing, and are you with who you want to be with? After talking thru those questions, then we dug a bit deeper and discussed: are you living a healthy life? are you at the health and fitness level that you desire? Suddenly, the conversation turned to, “no, I’m not…I’m not happy with my lack of exercise and sleep, poor nutrition, less than normal vitals (weight, blood pressure, cholesterol).” Of course there are other considerations like annual compensation, long term or deferred comp, risk, management style, outstanding debt, buy-in from the family, etc., however, this leader realized that it was unhealthy to remain in the current role.

We will talk again in a couple weeks, as some assignments were given. With a number of my coaching clients, the conversations start in one direction (about a job or a situation), but then it turns into a much deeper situation. In this case, health matters more than anything else. As a coach, it’s my responsibility to stay present to hear the nuggets of the true problem.

March 15th Coaching Tip: Communicate in Advance.

Sometimes we have contracts or situations where we need a 60-day in advance notice. I have those with my tenants, as leases come up for renewal, i.e. 60-day notice if the tenant expects to exit the lease or 60-day notice if I decide not to renew or sell the property. How do I stay on top of these 60-day notices? I put a reminder in my iphone calendar that is approximately 75 days in advance. This allows me to give plenty of a “heads up” to the other party, and it is usually met with a response, “thanks, I had forgot, let me/us get back to you.” Communicating in advance can typically help things move along smoothly and with less stress.

March 16th Coaching Tip: Three Options.

Ever walked down a grocery aisle and notice that there are 40-50 different types of whatever? Tortilla chips and bread are examples and the options go on and on in other categories. The mass amount of selection can be overwhelming. For years, I’ve shared with many that my brain thinks in threes or like the figure, a triangle. The triangle is the strongest structure, and it brings me focus quite quickly. You may witness me bringing my thumbs and pointer fingers together to form a triangle, as I summarize or articulate three points. With my real estate remodeling projects, I tell my contractors to get me three options, and I can decide quite quickly. Figure out what works for you. How do you simplify how you make decisions. Embrace a way to make decisions. For me, it’s three options. Make your decision and move on. Rarely do I have regret.