365 Coaching Tips: 64, 65 & 66

March 5th Coaching Tip: Step Up.

In a couple of my coaching conversations today, the advisors that were leading their teams were frustrated with the lack of consistent high-level execution by their teammates. As I listened to them, it was clear to me that it was time to have the discussion, “step up or step out” with these underperforming teammates. However, as I drove home, it got me thinking, “what has the leader done to help them execute better? how are he/she coaching and developing them? what would the teammate say about the leaders and their instructions to complete tasks?” Both the leader and the teammates need to step up. If after all coaching and developing has been done, then it may be time for the teammate to “step out” and find a better role or fit elsewhere.

March 6th Coaching Tip: Remain Curious.

As we were driving to the airport this evening, we looked out the window to the south and there was something we had never seen before. It looked like a drone with lights was falling and spinning a bit out of control. We just couldn’t figure it out. Once I got to the airport, I started reading online to seeing anyone else noticed it or even recorded it. Sure enough, with a few minutes, figured it out: the SpaceX Starship had a fiery breakup, after departing from TX. This is the second explosion in the last two launches. Thank goodness there were no humans on board. For all of us, remain curious if you see something different or out of the ordinary. This applies to darn near everything in your life…including the engineers at SpaceX. I’m sure they are now very curious about why their efforts failed two times in a row. And it applies to your life, your personal safety, your kids, your home. Remain curious.

March 7th Coaching Tip: Keep it close.

You can’t win everything and always be atop the leaderboard on everything. With life comes losses. With life comes challenges. With life comes new or younger talent. If you can’t win, keep it close. My beloved Indiana University women’s basketball team really gave an outstanding team effort against the team from Univ of Southern California in the second round game of the Big Ten tournament. USC had much more talent than IU, but the IU women never ever gave up, kept up their intensity high until the end, and only lost by five points.

With basketball or business, it’s challenging. Be ready, as someone or some other company or team is always after you/your business. It might be developing a better product, at a lower price. It maybe a new, younger and quicker talent on the court; or more mature players who can execute under pressure. Bottom line, it’s hard to win at everything, all the time. If you do lose, do it with class: learn from it, evaluate your next steps, and keep it close. Always.

Intentional & Curious

In February, we headed to Mayo’s with incredible intentionality. We did not like the uncurious answers by local doctors and experts to our questions about our health. We scheduled, in advance, a two-day appointment. This gave us time to gather our records, which helped Mayo’s with their work in understanding our health situation much better.
  • Was the $1,000 Trip (food, airfare and 2 hotel nights) worth it? Yes.
  • Why? When you find out that at this 4th opinion, not just a 2nd or 3rd opinion, there is “no need for surgical intervention on your heart,” we were relieved and that was a priceless feeling. In common language, the doc said “we don’t think you need open heart surgery.”
  • Are you staying curious enough, when you know the symptoms are NOT there? Are you intentional enough to go get multiple opinions? Are you willing to take the time and energy to do it? Do you do this with your business? Your own health?
My lesson learned is quite simple: remain curious and be intentional. If you settle, sometimes an unnecessary open heart surgery can happen due to the system’s or the doctors’ lack of curiosity, as well as the potential conflict of being paid handsomely for the surgery.
In reading and finishing (billionaire) Ray Dalio’s book, “Principles”, he talks thoughtfully about radical open mindedness and radical transparency. He, too, went through the energy and effort of getting 4-5 medical opinions, only to find out that he NEVER had cancer in the first place.
Remain curious and intentional, my friends.

Transform Results? The Courage to Change

The only way we really learn how to swim is by jumping in (the swimming pool or off the dock into the lake). The fear we overcome quickly is turned in to courage. This courage quickly translates into new skills and talents. Let’s take a couple recent examples in the sports world that have transformed careers.

Cool hand Luke. As an average George Mason basketball player, Luke Hancock decided to transfer when his George Mason coach ‘jumped’ to take on the head coaching job at University of Miami. Courageously, after considering multiple schools and two of them were in his home state, Hancock agreed that the University of Louisville was his next step. Within just a few months, his teammates named him captain even though he sat out as a ‘redshirt’ during the 2011-2012 season.  Within less than two years of his transfer (change), he was deep in the NCAA tournament assuming a key role after a teammate fell due to a broken leg. And who was the one who calmed Kevin Ware as he laid on the sideline with a broken leg? Luke Hancock was there, fully present during the ‘breaking point’, looking directly in to his teammate’s eyes. Just a week later, Hancock came off the bench and led the Louisville Cardinals in not one, but two comebacks to win the NCAA title. Hancock’s ability to be courageous, calm, and lead are truly unique. The NCAA voters agreed, and awarded him the NCAA Final Four’s Most Outstanding Player award.

Come On Aussies. In July 2011, the #1 golfer in the world released his caddie, Steve Williams.  And a younger but highly talented golfer from Australia, Adam Scott, had the amazing courage to quickly hire the best caddie in golf, Williams. At that point, Scott hadn’t won a major championship on the PGA Tour. But most in the sport quickly realized that the elusive major was now within reach. Although Scott was close (he gave up a four-stroke lead in the 2012 British Open), he came back stronger and won the 2013 Masters in fabulous style (sinking a birdie putt in the second playoff hole against a previous Masters winner). Again, in less than two years, Scott has reached the pinnacle of his career in winning The Masters, all because he had the courage to change and transform.

Both of these examples remind us of how some people get ‘stuck’ due to fear of making a change, while others embrace courageous change and achieve heights that appeared to be untouchable. How are you embracing change and your future opportunities? A first few steps might be to identify where you want to go, what you want to achieve, and then identify who can help you reach your pinnacle.