January 13th Coaching Tip: Family Talks. In our coaching work, we help our colleagues/coachees as they prep for crucial conversations. In Kerry Patterson’s book, “Crucial Conversations,” most of these crucial convos don’t even happen, and then when they do, they don’t go well. Thus, we as coaches help our colleagues practice these important convos. Today, a husband and wife indicated that they want to bring on at least one of their two sons into their business. And yet, they had nothing in writing, nothing that either of them could confidently replicate with clarity. The husband and wife soon realized that they weren’t even on the same page. The mother wanted the son(s) to be “hungry” and the father wanted to be more “helpful” to his son(s). Thus, I encouraged them to get on the same page, draft it up, and then have a family talk with both sons, so that both sons heard the same message. Then, if either son wants to enter the business in the future and they discuss the opportunity further, the four of them would potentially have a more solid foundation. Remember, have those crucial family talks.
January 14th Coaching Tip: Plan Ahead. Whether its travel for work or vacation downtime, or getting groceries for a Sunday brunch planned with friends, or an early morning Uber ride to the airport, plan ahead. This week I’ll be in a number of hotels, crossing multiple state lines, and in unfamiliar places with unfamiliar people. Thus, I planned ahead by truly looking at the map, understanding drive times and locations, and knowing when I need to be where. Thinking about my personal routines, I even bought my cold brew the night before, and got up this morning and was rollin’ with my favorite coffee while reading my devotionals. This allowed me to get ready and arrive to an unfamiliar office 20 minutes in advance (instead of rushing in to a coffee shop, and then being dissatisfied with my java). Knowing that I could walk to this office in just 2-3 minutes from the hotel that I picked (so that I wouldn’t even have to get in the car and drive/commute), I got my morning routine, breakfast, and workday started as normalized as I possibly could have done. Folks, plan ahead to help reduce stress and you’ll be surprised how much it increases your efficiency.
January 15th Coaching Tip: Stop Burnout. Start saying “no” to certain things and start saying “yes” to yourself. Today, I coached two teams who were “burned out, bored, (not thriving).” After listening to what was going on, they shared that they have too many clients, and many of those clients don’t pay them or are so simple and could be served by someone else more effectively and happily. Gently, we all looked at one another after I had them repeat what they said, “we have too many clients who consume our time and don’t pay us (much).” In my coaching work, we remind our coachees that it is YOUR business. You make the decisions. You select your clients. You can say “yes,” and you can also say, “no”. My recommendation is for you to clearly identify WHO you want to serve and then stick to it. Serve clients that make you smile, that you truly want to help, that take your advice/pay for your expertise, and you both grow from helping each other. Say YES to the right clients, and that will help reduce burnout.