My Cup? Still Half Full With Holes

Like billions around the globe during this public health Covid19 and economic crisis, the insatiable desire to see friends and family is real. The exhaustion is eye-dropping heavy by the end of the work week. The at-home meals are becoming too repetitive. The Zoom and WebEx meetings are not as much fun, and in fact, a bit of a burden now. The walking route is starting to get a bit stale, since the beach is not open. Getting dressed up, going to the office, and the feeling of helping others are all missed deeply. And as an owner of a real estate company, this market is challenging sellers and buyers to stay true to their contracts; it’s also challenging bankers, appraisers, and title companies to make solid decisions that benefit all parties.

Yes, there are lots of holes, but my cup is still half full. And if you own real estate right now, be resilient and keep your cup half full. Let me share with you some examples of having a real estate part-time gig, while you work a full time role.

In early April, five of my eight rental homes were damaged by hail and wind storms. My primary home in Indiana was also damaged in that same storm. So let me get this straight: I have six storm damage claims, in the midst of COVID19? Yes, Jen, you do. However, your cup is still half full because you invested years ago, own these homes, and you have insurance. Life happens. Storms happen. That’s why you have insurance.

This past week, a huge tree at one of the rental homes was not showing it’s normal Spring green growth. So let me get this straight: I have a dead tree, that could fall on one of the rental homes and potentially a neighbor’s home? Yes, Jen, you do. However, your cup is still half full because it’s only one tree. All the other trees are alive, blooming and bringing their Spring green colors of hope. The dead tree was removed quickly, to help ensure no further damage. And that tree contractor was thrilled to have the work.

In the last couple days, two of our clients (tenants) have reported that their dishwashers are not working. Is that because of anything that I did? Of course not. Maybe too much food in the drain or a forceful push on the top plastic rack that broke it? So let me get this straight: Two dishwashers aren’t working now, during COVID19, when most families are home cooking 1-3 meals/day, and it’s my responsibility to fix these dishwashers? Yes, Jen, it’s yours. However, your cup is still half full because these families feel secure enough to call you and ask for some help. And we did help them; the dishwashers are back up and running again.

The locusts didn’t show up, but the termites, roaches, racoons, and mosquitos did all at the same time in our new Florida home. In all my years of owning real estate, I’ve never had termites. So let me get this straight: You have tiny critters trying to eat up your home? Yes, Jen, you do. However, your cup is still half full because the previous owner had a termite bond, so the pest control company quickly came out to address the issue.

On March 16, we high five’d as I accepted an offer to sell my primary home in Carmel, IN, for nearly the listing price. Committed to help ensure this sales contract closed easily by early June, I spent over $6,000 to address items on the inspection report the first couple weeks of April. And then fast forward to the past two weeks. Both appraisals came in and were $45,000-$70,000 lower than the sales contract price. So let me get this straight: this home of mine that had 20 showings in 48 hours back on March 14-16, the sales contract has now blown up because of two, low appraisals? Yes, Jen, that’s right. However, your cup is still half full because there are other families who will want this home, and one of them will live there happily ever after. And, don’t forget, you are remodeling another rental home, so it actually gives you a bit more time to thoughtfully get that done, while I re-list and market my primary home again.

On Valentine’s Day, I signed a contract to sell a building lot to a young family, only to find out that the deal couldn’t close recently. Why? The previous owner of the lot, an unnamed Christian college, deposited my money back in Feb. 2019, and yet did not release the lot from the mortgage. So let me get this straight: I buy a lot in 2019, go to sell it in 2020, and the paperwork still isn’t ethically processed correctly? Yes, Jen, that’s right. However, your cup is still half full because on April 10, you did sell the other two homes that are next to the lot. Those two deals were 20x’s the size of the lot deal, so keep it in perspective.

In mid-March during a routine HVAC check up, learned that one of the steady-eddy rental homes needed a new furnace, immediately. So let me get this straight: I buy the HVAC maintenance plan, and it turns in to a $3,450 new furnace? Yes, Jen, that’s right. However, your cup is still half full because the air conditioner was just fine, the new furnace is safer, quieter, and more efficient for the long-time tenant. She deserves that, as she rarely complains. And you just upgraded your home’s value.

The USA government announced numerous programs in early April to help the economy, individuals, and small businesses. The Paycheck Protection Program was touted to help small business owners, like me. After I filled out the paperwork for an EIDL loan, I was informed that I might receive $1,000 for the two $10,000 applications that I filled out. So let me get this straight: 50% of my clients have incurred lost wages, I am discounting rent by $200/month and also allowing late payments, and yet I get zero assistance from the USA Government. Zero? Yes, Jen, that’s right. However, your cup is still half full because all of your clients have paid rent, and are communicating proactively with you. They are making it happen, and for that I am grateful.

In early March, I was able to sell two other homes that had been non-positive cashflow drains on my business. So let me get this straight: you sold two homes the week before the COVID19 “stay home” social distancing all started? Yes, Jen, you did. My cup is beyond half full because of these two deals actually closed in-time and on-time.

We good with all those examples? They clearly indicate to me, again, that my cup is half full with some holes. Be grateful. Be resilient. Real estate is one of many ways to make a living; it’s a comforting feeling to provide housing for others and watch it change their lives. Yes, Jen, that’s right. It does!

Thinking That…

Thinking that…this public health crisis will teach us all about the importance of understanding and learning more about the impacts that science and math have on our daily life. 


Thinking that…just like after the 9/11 terror attacks and the resulting surge of brave men and women who joined the military, we’ll see an increase in people retraining to become nurses, respiratory therapists, and doctors. And cleaning companies will establish even better processes to clean workspaces.


Thinking that…we will visit our seniors more frequently and observe their care more closely at nursing homes. 


Thinking that…I hope and pray that I never end up in a nursing home, not me nor any of my loved ones.


Thinking that…we (my partner & I) will quarantine once a year, as we are finding it beneficial to take some time to focus on our health, exercise, nutrition, tech & digital aptitude, writing, cleaning, organizing, home projects, continuing education, and things that rarely get reviewed (like insurance and umbrella policies). It also allows our bodies to take a break from the forces of life, and yet still be outside to see and wave at the neighbors and go to the store. 


Thinking that…because I had a couple personalized, proactive discussions with physicians here in Florida, I changed a few things up, because they taught me to proactively care for my own immune system better, immediately. 


Thinking that…losing weight now is a benefit of staying home. We are eating less and much more intentionally to help protect our immune systems.  We’re also exercising 100’s of minutes each week. 


Thinking that…embracing technology & doing business digitally, with a highly personal touch, has kept me, my company, and the company that I work for highly relevant during these times while many are working from home. 

Thinking that…I am beyond grateful that we both are working, and it’s probably MORE, and that my clients are paying their rent. Felt good to give our clients a discount in April and May. Truly feel for those who aren’t working, and can’t pay their rent.


Thinking that…since I have been working from home for nearly eight years, I got a jump on this whole “work from home” movement.  Grateful to be able to share quite a few best practices with many of my colleagues.  


Thinking that…when I was a young adult, so glad that I listened to the financial experts who said emphatically, “save up to build an emergency fund of 3-6 months of expenses,” and “pay yourself first (401K or similar), have your company match it, and do it for your future retirement or cash flow needs.” Praying that many young adults can do that again, as we come out of this public health crisis.


Thinking that…we will all be a bit cleaner, wash our hands more frequently, and really think about who we hug, and why. And who we shake hands with, and why. 


Thinking that…appreciation will spike about all those events that happen naturally and/or annually, like graduations, tournaments, weddings, funerals, classes, trips and holidays. 


Thinking that…we were stocked up, but the run to the store will happen even earlier in the future when we hear about something that’s happening across the world. We will be even better stocked with healthy options to strengthen our immune system, and to also have a few key go-to items, like toilet paper, water, fuel, etc. 


Thinking that…Google and Apple can trace and track me to keep me and others healthier. I am good with that. Nothing to hide, absolutely nothing.


Thinking that…many of us are becoming even better at client service, and more astute entrepreneurs. Creativity is flowing; I mean, check out Zoom calls, TikTok, You Tube, carry out in restaurants/stores/pharmacies/etc.


Thinking that…I can’t wait to see and hear a live concert. Music has impacted me more positively than I ever realized. 


Thinking that…although I love sports, actually not missing the games as much I thought I would. Wasn’t sure how I’d make it without March Madness. But, realizing that there is so much to learn and read about, and to do. 


Thinking that…staying connected with family and friends has always been a priority, and thus thankful for low levels of anxiety right now, and no depression. It’s fun seeing them on Zoom & Facetime regularly and spontaneously. Praise the Lord. Praying for those who are experiencing stress and anxiety.


Thinking that…my parents are being remarkably healthy and yet staying engaged thru this quarantine with physical distancing. So proud of them. Zero complaining. 


Thinking that…we are praying more, before eating at the table. And that’s a great peace to have and to also feel the deep connection with Him and each other. 


Thinking that…although our lives have been disrupted, adjusted routines have been tweaked and are working pretty darn good. 


Thinking that…it’s not been that bad. In fact, I see (as mentioned in my earlier blog) much HOPE. I Hope. 


Jen Wilfong 4/20/2020